• Resolved readnarok

    (@readnarok)


    Hello !
    I’m trying to set up this pluggin, everything is running perfectly exept one thing.
    When I create a coupon and I go to the dashboard page of the coupon, everything is in double.
    I want the name of the coupon, the statistics, recent orders, referal url… to be single, not in double.
    When i click on a button the problem disapear but its here when you first open the page.
    Do you know how to fix it please, i tried playing with the settings but no luck.
    Here is a imgur link of the problem : https://imgur.com/a/Z3beb5X

    Thanks in advance !

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi @readnarok

    Thanks for the message. Sorry to hear you are having issues with the plugin.

    That’s strange. Could you double-check that you’ve only entered the shortcode once on the affiliate dashboard page?

    Please could you also try temporarily switching to a different theme, and see if that fixes it? If so, then we know it’s an issue/conflict with the theme.

    If you are still having issues after checking these, please send us a message via this form directly so we can look into it further for you: https://couponaffiliates.com/#contact

    Thanks,

    Elliot

    Thread Starter readnarok

    (@readnarok)

    Hello Elliot,
    Thanks for your fast and precise answer.
    I didnt realise that the pluggin automatically created a page called Affiliate Dashboard, apparently it created the page twice, after deleting one the problem got fixed.
    Good work on the pluggin and thank you for fixing my problem.
    I wont forget to rate it !
    Happy new year to you

    Awesome, I’m glad you managed to sort it!

    Thanks for leaving the review.

    If you need help with anything else, please get in touch.

    Thread Starter readnarok

    (@readnarok)

    Damn, I’m facing a new issue tho
    I didnt realise but the pluggin is making my wordpress admin lag a TON.
    I can’t acces my orders, coupons… anymore I get a time out or a very very slow response time.
    I tried turning off the pluggin and everything goes back to normal.
    Do you know why or how to fix it by any chances ?

    Hi @readnarok

    Thanks for the message.

    That’s strange, I’ve not had anyone report this before.

    Is all of your WordPress admin area loading slow, or just certain pages?

    Could you try turning off both these options under “General” in the plugin settings and see if that helps? https://i.gyazo.com/c47b059fb4800aeca88a7e49306ee112.png

    Thread Starter readnarok

    (@readnarok)

    I was on all pages.

    It’s so weird i took a video of the plugin settings then fully removed the plugin
    Then I reinstalled the plugin and put every parameters 1 by 1 while checking if the same problem occured again but no it seems to work now.

    I will do what you suggested.
    Thanks a lot again for helping me

    Hi @readnarok

    No worries. Let me know if the issue persists.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Affiliate Dashboard DOUBLE bug’ is closed to new replies.