Affiliate Application Accepted not generated

  • Resolved Logozuu

    (@logozuu)


    2 months, 4 weeks ago

    Hi guys

    I trust you are well

    I have recently added the Coupon Affiliates plugin to my website. Initially, I have been using it to generate coupons but last week I created several new affiliate accounts with affiliate coupon codes.

    I have configured a registration page and also activated the following options under Settings>emails:

    New Affiliate Account Created
    New Affiliate Application
    Affiliate Application Accepted

    Each of these three email types has been configured correctly, including the application accepted which is supposed to send an email containing shortcodes that allow the recipient to click straight into their account and add bank details, etc

    However, when I manually add a new Affiliate account, none of the three emails get sent to the affiliate email address associated with their account. It doesn’t matter whether I manually enter the new account details from the WordPress dashboard or use the registration page to enter the details on their behalf.

    Why would they not be receiving any of these emails? I tried to find somewhere in the settings where I can manually send them but there is no option.

    best regards
    Bren

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Logozuu

    (@logozuu)

    Some additional information:
    I have added a template coupon under registration and also selected Coupon Affiliate as the role.

    When using the registration form, I do get a notice under registrations which I accept. The affiliate is added and also added as a user in wordpress. The coupon code is also added to the list.

    So it appears that everything is working correctly except for the fact that no welcome email is sent to the new affiliate.

    cheers

    Bren

    Plugin Author Elliot Sowersby

    (@elliotvs)

    Hi @logozuu

    Thanks for the message.

    Sorry for the delay, I seem to have missed this.

    Please see here for possible solutions to email notifications not working: https://couponaffiliates.com/docs/my-email-notifications-are-not-working-how-do-i-fix-this/

    Thread Starter Logozuu

    (@logozuu)

    Thanks Elliot

    that did the trick. Appreciate you getting back to me.

    All the best
    Bren

Viewing 3 replies - 1 through 3 (of 3 total)
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