Advertised features do not work, no support available

  • I purchased a month and a half ago and am still waiting for core feature bug fixes (completely unusable for sorted Google Drive folders), no contact from the developer, waste of money so far

    Edit: Increasing star rating from 1 star to 3 since the plugin works now, and very well, however support was terrible as I received no support response (even though I had paid for the plugin) until I left this 1 star review 5 weeks after initially posting about my issue.

    • This topic was modified 2 years, 4 months ago by jpurdy647.
    • This topic was modified 2 years, 4 months ago by jpurdy647.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Prince

    (@princeahmed)

    Hi @jpurdy647
    Sorry to hear that you are in trouble with the plugin.
    We figured out the issue and already fixed the issue that will be available in the next update.

    We will release the next update by tomorrow.

    • This reply was modified 2 years, 5 months ago by Prince.
    Plugin Author Prince

    (@princeahmed)

    Hi @jpurdy647
    We have released a new update – v.1.14
    Please update your plugin to the latest version and check if the issue is fixed or not?

    Thread Starter jpurdy647

    (@jpurdy647)

    Prince manually fixed our plugin install as the public updates did not resolve the glitch. I would like to note we did not even receive an acknowledgement that our plugin did not work (after paying for it) for 5 weeks until I left a negative review to that effect.

    The plugin does work now, excellently, and is the best Google drive integration currently available, as long as you don’t run into a bug.

Viewing 3 replies - 1 through 3 (of 3 total)
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