advanced woo search / woo be woo filter not showing on results page

  • Resolved cdlltd

    (@cdlltd)


    3 months, 3 weeks ago

    We have Advanced Woo Search on our website and we also use Product Filtering by Woo be Woo (https://woobewoo.com/product/woocommerce-filter/)

    Both work fine until you?search?for a product. When you search for a word, and when you use the full results page which has the filters on it, nothing shows up when you select something from the filter options?

    When we remove type_aws=true from the URL it works OK though

    We have done the settings / query hook but this didn’t work at all. 

    Is there anything else we could try?

    thanks

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author ILLID

    (@mihail-barinov)

    Hi,

    Sorry to hear that you faced with such an issue.

    Please tell me – what version number of Product Filtering by Woo plugin you are currently using?

    Regards

    Hi @mihail-barinov

    We are also experiencing the same exact issue, although the filtering plugin we use is ‘YITH WooCommerce Ajax Product Filter‘.

    Symptoms are the same. On the search result page, if there is “type_aws=true” in the URL and you try filtering for products, we get 500 internal server error during the ajax request.

    Error log:

    PHP Fatal error:  Uncaught Error: Call to a member function get_attributes() on bool /wp-content/plugins/advanced-woo-search/includes/class-aws-order.php:328

    Using Advanced Woo Search version 3.12.

    Thanks

    Plugin Author ILLID

    (@mihail-barinov)

    @mvaino

    Perhaps this problem appears because you enabled search for product variations. Please open the plugin settings page -> Search Results page and check the ‘Variable products’ option. If product variations search is enabled here – try to temporarily disable it and check the search page one more time.

    @mihail-barinov we are using the free version of the plugin so there is no option for Variable products under “Search results” page.

    Plugin Author ILLID

    (@mihail-barinov)

    @mvaino

    Looks like I found a way to solve this problem. Will release a fix with the next plugin version that must be available on Monday.

    Thanks @mihail-barinov – will try as soon as update is available.

    Hi @mihail-barinov

    After installing the update, the error 500 is resolved. However, the filtering plugin still fails when ‘type_aws’ is present in the URL.

    When the URL includes type_aws=true, no results are found during filtering. Removing type_aws=true allows the filtering to work correctly and results are found.

    Plugin Author ILLID

    (@mihail-barinov)

    @mvaino

    Can you give me a link to the page with these filters?

    Hi @mihail-barinov I wrote private email (did not want the URL to be on this forum).

    ulmerju

    (@julianulmer)

    What is the current state of the problem?
    I still facing this error on my website

    Plugin Author ILLID

    (@mihail-barinov)

    @julianulmer

    There were several plugin updates that must solve that problem. Please tell me – what version number of AWS and woo be woo you are using?

    ulmerju

    (@julianulmer)

    I am Using the latest version:
    Advanced Woo Search Version 3.17
    Product Filter by WBW Version 2.7.1

    ulmerju

    (@julianulmer)

    @mihail-barinov

    Could you please update me on the current status of the issue? Have you been able to gather any new information?

Viewing 13 replies - 1 through 13 (of 13 total)
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