Advanced Tabs inactive for other users

  • Resolved Susan Pearson

    (@susanpearson)


    1 year, 2 months ago

    I have built my home page with three sets of Advanced Tabs and Post Grids within each one. On the front end of my computer using Arc Browser it is all working as expected. However, I have just been informed that on Chrome (which uses the same Chromium base as Arc), Edge and Safari the tabs do not work. Having checked in a different browser the top block instead of having three tabs of 6 posts has a big grid of 18 posts and ignores the tabs at the top. The second block down has the posts mixed up and even has a repeating post and the third blog like the first shows both tabs worth one after another.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Ashikur Rahman

    (@ashikurwp)

    Hi @susanpearson ,

    Greetings. Sorry for not getting back to you sooner.

    We have checked your query, and your site seems to have a JS error. You can check this out here: https://d.pr/i/YZFiQq. Could you please try to fix that? After that please follow this: https://d.pr/v/0J0wyf.

    If the issue persists despite the above steps, can you please check for plugin conflicts by following this: You can check for Plugin conflicts by deactivating all the third-party plugins one by one except for?Essential Blocks. Simply go to your?WordPress Dashboard?and navigate to?wp-admin -> Plugins?and then deactivate other Plugins.

    Enable plugins one by one: Reactivate your plugins one by one, checking the website after each activation to see if the issue reappears. This will help you identify the plugins causing the conflict.

    Besides, you can switch to a different theme like Astra, Flexia or Twenty Twenty. And check back as well.

    Additionally, please share your content with us following this: https://d.pr/v/YVKlTs. This will allow us to investigate the issue thoroughly.

    Thank you!

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    Hi?@susanpearson ,

    Hope you’re doing well.

    We haven’t received any updates from you since then. We’re just reaching out to ask whether your issue has been resolved or if you need any more help.

    Please let us know the update.
    Thank you.

    Thread Starter Susan Pearson

    (@susanpearson)

    Hi, I have passed your reply to my husband to try and find out about JS errors as neither of us know that language. I am not well at the moment so I have left it in his hands to see if he can work it out. I’ll update this when I am feeling well enough to deal with the blog and hopefully he was susses out what we need to do.

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    Hi @susanpearson ,

    Greetings.

    Sending well wishes for a swift recovery. Thank you for the update. Please take your time to inform us of the final outcome. We would be happy to help you out.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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