Advanced tabs and accordion stop working

  • Resolved comsparc

    (@comsparc)


    1 year ago

    Hello

    The advanced tab and advanced accordion were previously working on this page. When one of the tab is clicked (ex. Freshman), it supposed to go to a template (Templates -> Saved Template). However, none of the tabs are working at this time. Can you help?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Nayeem-Ul-Islam Nipun

    (@nayeem-ul-islam-nipun)

    Hi comsparc,
    Greetings. Hope you are doing well.

    Regarding your query, I have checked the issue on my end and it seems EA Advanced Tabs with EA Advanced Accordion is working fine. For reference please check this screencast – https://d.pr/v/Ch9IY8

    If you are still facing the issues please do a plugin conflict check. You can check for Plugin conflicts by deactivating all the third-party plugins one by one except for?Elementor and Essential Addons. Simply go to your?WordPress Dashboard?and navigate to?wp-admin -> Plugins?and then, deactivate other Plugins.

    Besides, you can switch to a different theme like Astra, Flexia or Twenty Twenty. And, check back as well.

    Let me know how it goes. Thank you!

    Plugin Support Nayeem-Ul-Islam Nipun

    (@nayeem-ul-islam-nipun)

    Hello comsparc,
    Greetings! Hope you are doing well.

    We haven’t received any updates regarding the issue mentioned earlier. Could you please let us know if the issue still persists or not?

    We would greatly appreciate an update.

    Thank you.
    Have a good day!

    Thread Starter comsparc

    (@comsparc)

    Hi Nayeem-UI-Islam,

    Thank you for following up. The issue has been resolved. It seems the issue is related to the Siteground Speed Optimizer plugin. The website was moved from Siteground hosting to a non-siteground hosting provider and that’s when it caused the conflict.

    I have now removed the Speed Optimizer plugin and everything is working.

    Thank you

    Scott

Viewing 3 replies - 1 through 3 (of 3 total)
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