• Resolved idisposable

    (@idisposable)


    On each and every page, if I try to click the Advanced tab in the page editor, the page crashes with

    The editor has encountered an unexpected error.
    
    Attempt Recovery
    Copy Post Text
    Copy Error

    I used the health check and narrowed it down to the Post Grid plugin which is disabled using the Troubleshooter will all the Advanced tab to run.

    As a paid user of that plugin, I have reported the issue with them, but have little hope they will fix it given the small nature of the team. Can you do anything to work around the issue?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support devnihil

    (@devnihil)

    @idisposable Does the issue with the Post Grid plugin also occur when using the free version of it? We ask because we would need to test the issue and be able to replicate it to say.

    Thread Starter idisposable

    (@idisposable)

    I seems to be related to the version I am using 3.2.19 and did NOT require pro to reproduce. However, it seems that they have done a complete rebuild of the plug in and the current version is 2.0.73 lower than my current, so it’s not an auto-upgrade. I installed that version on my staging instance and it seems to avoid the issue…

    Hi @idisposable,

    Thank you for your reply.

    If the issue doesn’t persist with their free version but it does with the premium version you are running, we recommend waiting on their response on your support so they can check if their plugin has a conflict with ours and get that fixed on their side.

    Plugin Support devnihil

    (@devnihil)

    We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Advanced Tab crashes when Post Grid plugin active’ is closed to new replies.