Advanced Preset removes Mobile Menu Functionality

  • Resolved drbtt

    (@drbtt)


    10 months, 3 weeks ago

    Hi there,

    I’ve switched to Advanced Preset and the Mobile Menu Function is removed. Theme = Storefront. Report # WELBCENV

    When Basic setting is on the site is slowed right down (‘red’ page speed) but the Advanced is an absolute gem. I’ve tried tuning etc but can’t figure it out. Same goes with turning items on/off per page and image optimisation etc. Everything works ‘fine’ but the menu / accessibility and I’m hopeful you have a quick solution for this that I’ve missed.

    Thank you so very much!

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support qtwrk

    (@qtwrk)

    this is most likely due to certain option enabled from adv prof.

    I would suggest to try disable the JS and CSS options as try , see how it goes

    once narrow down what option that is , we will see what to do next.

    Thread Starter drbtt

    (@drbtt)

    This is something I had trouble-shooted with prior and switching them all on/off (page optimisation) but didn’t work. I’ve gone ahead and done all CSS, JS, HTML options and still nothing. The mobile menu will show on the home page, but the ‘image’ in the header only shows after you’ve scrolled down then up (I’m okay with this). But you need to click on the menu icon twice — there is no response with first click (issue). Then once you get the menu to open and head to another page (fine). When accessing the menu then from a page other than the home page, there is no response (issue). Problem appears to be with the header and the menu not responding.

    • This reply was modified 10 months, 3 weeks ago by drbtt.
    Plugin Support qtwrk

    (@qtwrk)

    okay , what if you just reset to default setting ?

    Thread Starter drbtt

    (@drbtt)

    Sure, as initially shared the Basic preset works (just bad [red] page speed). Same applies for default. It’s the Advanced Preset that has helped speed up my site (kudos!) but there’s the issue with the mobile menu functioning. Is this a known bug/error that prevents some sites from working? I was really hoping for a work-around so I could still benefit from increased page speed since the other preset and/or default setting doesn’t have a positive impact on my site. Thanks again!

    Thread Starter drbtt

    (@drbtt)

    Tweak: can leave guest mode OR guest optimisation ON — but not both, for the menu to work. This hits the speed pretty substantially [bye bye green] but improves on the basic preset. If there’s a way to keep this “ON” it would be ideal since it is really a ‘win’ for page speed. This is the only work-around I have found opposed to default (slower).

    Plugin Support qtwrk

    (@qtwrk)

    to make guest mode work properly , you need to unblock this request, currently it is returning 403 error

    https://staging.am8international.com/wp-content/plugins/litespeed-cache/guest.vary.php

    Thread Starter drbtt

    (@drbtt)

    Thank you so much, I can confirm that this does work. I did have a plugin (WP Defender) that kept removing the code (once applied) and only after this plugin was removed did it work.

    Thank you for the support, I really appreciate the help!

Viewing 7 replies - 1 through 7 (of 7 total)
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