• Resolved queryai

    (@queryai)


    I was prompted to update today, and the prompt instructed me to remove Advanced Post Block Pro, delete it, and then install Advanced Post Block. This messed up the thumbnail previews, and I don’t see a way to get the Pro version back. Is the Pro version depreciated? What is the process to get the paid features back?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Charles Cormier

    (@charlescormier)

    Hi @queryai,

    We fixed the issue and released a new version. Please update the plugin to the latest version.

    We launch a new feature that if anyone buys the pro version. He/She just needs to activate the license. No need to download the pro version.

    Thanks!

    Thread Starter queryai

    (@queryai)

    Thank you! That cleared up the thumbnail issues, but the Pro features are still locked.

    Plugin Author Charles Cormier

    (@charlescormier)

    Hi @queryai,

    Did you active the license from plugins dashboard?

    I had the same issue. Once I deactivated the pro, and activated the www.remarpro.com version, that version showed the license as activated. But the pro features were showing as disabled. I had to deactivate the license and reactivate it again. Pro features were then available, however the configuration for those Pro features were not preserved… it took a bit of time to go back and re-configure every location it was used in.

Viewing 4 replies - 1 through 4 (of 4 total)
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