advanced frontend product manager fault

  • Resolved Kir 2012

    (@kir-2012)


    2 years, 3 months ago

    Hi, your advanced frontend product manager premium plugin, I have sent messages about discovering a fault with my premium plugin I bought but nobody replied – the license expired so it only allows me to raise a ticket at your site and nobody replied to me. The issue is that when the option to allow the front end user to add external urls is active in settings, no fields appear to allow them to do so in the advanced front end dash (pro). I saw someone else had the same issue, I think it seems to just have been an error in the code in that release. Can you please replace my instance of the plugin with whichever instance fixed that issue so that I have a functioning instance of the plugin I paid for? Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author MultiVendorX

    (@wcmp)

    Hi @kir-2012, sorry to hear that you have faced this issue.

    But I checked on our end, and didn’t find any thread.

    Please share the thread link, so we can get on it ASAP.

    Plugin Author MultiVendorX

    (@wcmp)

    Hi @kir-2012, just to keep you posted, I checked this on our end, and didn’t face any issue https://watch.screencastify.com/v/KdSfoRKdDcnQFul8p5Yd

    For further help, please do contact us over our forum : https://wc-marketplace.com/support-forum

    Thread Starter Kir 2012

    (@kir-2012)

    Hi there thanks for coming back to me, I submitted a ticket at your site, I’ve submitted two there. I will try again now, can you reply to me? Thanks

    Thread Starter Kir 2012

    (@kir-2012)

    I have just submitted another ticket again at your site including my email address, using the form in your chatbox, thank you

    Plugin Author MultiVendorX

    (@wcmp)

    Hi @kir-2012, we have replied over our chat support. Kindly communicate over chat thread, please.

    Thread Starter Kir 2012

    (@kir-2012)

    Hi, well I would like to do that, I have tried a few times at the site, but don’t seem able to achieve any success. I sent another ticket at the site, and then I finally received a reply to it, simply saying that I could not receive support for paid for plugins here at the wordpress site – but not mentioning or replying re the issue I had reported at all. Not much help regrettably, and an odd answer to a ticket submitted at the site, surely? Please could someone help me? Thanks

    Plugin Author MultiVendorX

    (@wcmp)

    @kir-2012, as the team is communicating over chat, we are closing this thread.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘advanced frontend product manager fault’ is closed to new replies.