Advanced Card Processing shows Save to account

  • Resolved kds26

    (@kds26)


    6 months ago

    Hi,

    I have just updated to the latest Version 2.9.0. When logged in, on the checkout page the Advanced Card Processing (Credit Card) shows option to Save to account. I do not have vaulting enabled and do not want to store any credit card details on my site. Can you please look into this asap. Thank you.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Syde Jamie

    (@jamieong)

    Hello @kds26,

    Thank you for reaching out to us, we’re here to help.

    This issue appears to be a side effect of a recent bug fix implemented in version 2.8.2, which aimed to preserve subscription renewal functionality even when gateway or vaulting features are disabled. We are actively working on addressing this matter. That said, as long as the Vaulting feature in the Advanced Card Processing gateway settings is disabled, no card would be saved, even when this option to save to account was checked during the payment.

    We generally recommend staying on the latest version. In this case however, if this is impacting you in any way, you may temporarily downgrade it to 2.8.1.

    Let us know if you have further questions.

    Best Regards,
    Jamie


Viewing 1 replies (of 1 total)
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