• Resolved aidba55

    (@aidba55)


    Hi,

    Two issues I am experiencing:

    First: When I install the plugin and go through the initial setup, there is no checkbox or option to enable Advanced Card Processing. There is only an option for Standard Card Processing.

    Second: I get the error message at the bottom of the setup page: We could not properly connect to PayPal. Try reloading the page. [SERVICE_UNAVAILABLE] service unavailable /home/logofor/public _html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-api-client/src/Endpoint/PartnerReferrals.php:101

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter aidba55

    (@aidba55)

    Just an update here, I was able to get rid of the error message by doing a complete uninstall and then reinstalling the plugin.

    Plugin Support Krystian

    (@inpsydekrystian)

    Hello @aidba55

    It will be helpful if you could share your current System Status Report.

    You can get it by navigating to the?WooCommerce / Status?section of your site. Once there, click on the?Get system report?button and then copy it by clicking on the?Copy for support?button.

    Please provide those log entries on our PrivateBin. After uploading, paste here the link, so we can review them in detail.

    I’m looking forward to your response.

    Kind regards,
    Krystian

    Plugin Support Krystian

    (@inpsydekrystian)

    Hello @aidba55

    Since we have not received any further communication from you, we are assuming that your issue has been resolved.

    Therefore, we mark this thread as resolved. If you still have any questions or if a new problem arises, don’t hesitate to open a new thread or you can request support here: Request Support.

    Kind regards,
    Krystian

Viewing 3 replies - 1 through 3 (of 3 total)
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