Advanced Card Payments – Woo Subscriptions – Order does not contain intent

  • Resolved alexcd2022

    (@alexcd2022)


    1 year ago

    I’d really appreciate some help on this. We’ve been trying to upgrade from PayPal Standard for several weeks now, and testing with Daily Test Subscriptions on PayPal and Advanced Card Payments.

    The PayPal option works fine (i.e. Vaulting a PayPal account and renewing), and renews. But the Advanced Card Payments keeps coming back with: Order does not contain intent. Order status changed from Pending payment to Failed.

    WooCommerce System Report: HERE

    We’re authorised for all the functionality as you can see: HERE

    At present I’ve used CSS to hide the new options on Checkout until resolved. So I can test with all the options live leaving PayPal Standard in place.

    Have really run out of ideas at this stage. Any help gratefully received.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Krystian

    (@inpsydekrystian)

    Hello @alexcd2022

    We kindly ask you to download and install the updated package using the following link: Download Updated Package. This update is designed to address the specific issue you’ve been encountering, and we are hopeful that it will address the problem. After installing the updated package, please monitor your transactions and let us know if you continue to face any issues or if there is anything further we can do to assist you.

    Should you have any further questions or require additional assistance, please do not hesitate to reach out to our customer support team.

    Kind Regards,
    Krystian

    Thread Starter alexcd2022

    (@alexcd2022)

    Hi Krystian,

    Thank you for your prompt support on this matter. I’ve duly replaced the plugin with the one provided, and will update you tomorrow when my next test transaction is due to go through.

    Fingers crossed. Thanks again.

    Thread Starter alexcd2022

    (@alexcd2022)

    Hi Krystian,
    Just to confirm that these are renewing fine now! Thank you for your help. Much appreciated. ??

    hellorich

    (@hellorich)

    @inpsydekrystian Apologies for commenting on a resolved issue, but I didn’t want to start a new thread given I believe we’re having the exact same issue as described here.

    I wanted to reach out to you and ask if the updated package you link to is the current 2.5.4 release of the plugin, or something that’s a work in progress for a future release as I notice it’s a google drive link?

    Plugin Support Krystian

    (@inpsydekrystian)

    Hello @hellorich

    This fix isn’t included in version 2.5.4, but it’s available in the Release Candidate (RC) version 2.6.0-rc1, which you can download from this link. It will be part of the next stable release. Currently, only the provided fix package and the RC version contain this fix.

    Kind regards,
    Krystian

    hellorich

    (@hellorich)

    @inpsydekrystian Thanks for getting back to me so promptly! It looks like you’re progressing with it pretty quickly so we’ll wait for the stable release, but its very good news that the issue has been resolved

Viewing 6 replies - 1 through 6 (of 6 total)
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