Advance and normal Card payment both show no card detail field

  • When I try advance card payment , it simply wont show in my page, but i can see the preview when I am using the divi theme editor.

    When I use the standard card payment, I can see the toggle button but no fields for me to put any card details etc.

    (ignore the ?Credit card / debit card, thats woopayment)

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Krystian from Syde

    (@inpsydekrystian)

    Hello @herbzhao

    Thanks for reaching out to us, we’re here to help.

    I’ve taken a look at your site and noticed that the plugin is currently in backup mode, only showing the “Place Order” button instead of our usual smart button. This typically indicates that something, possibly the JavaScript from our plugin, is being blocked by either the Divi theme or another third-party plugin.

    To pinpoint the issue, I recommend conducting a thorough conflict test. This involves temporarily switching to the default Storefront theme and deactivating all plugins except WooCommerce and PayPal Payments. If the problem goes away, reactivate each plugin one by one to identify the culprit.

    Please let us know what you discover.

    Kind regards,
    Krystian

Viewing 1 replies (of 1 total)
  • The topic ‘Advance and normal Card payment both show no card detail field’ is closed to new replies.