• Resolved StuartinOz

    (@stuartinoz)


    I have activated the advanced blocking feature on a number of my websites and everything seems to work well for several weeks and I find that the blocking has turned itself off.

    When I reactivate it I find that I have to re-enter all the IP addresses that I had blocked.

    Is there a fix for this problem?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @stuartinoz,

    The “Enable Rate Limiting and Advanced Blocking” option should be on by default so we would need to investigate why you had to activate it in the first place.

    If you entered blocks in Advanced Blocking and they disappear, that would probably mean that the database table they are stored in is crashing. The related table is called wfBlocksAdv.
    Could you try and check the integrity of the database and in particular the aforementioned table?

    Another explanation could be that backups of your database are restored hence the cancellation of previous configuration changes.

    Thread Starter StuartinOz

    (@stuartinoz)

    Thanks for the response.

    I have WF installed on a number of sites and I have had to activate the Advanced Blocking feature manually on all of them.

    I’m afraid you will have to remind me how to access the tables. It’s been a while since I’ve had to do that and I can’t remember how to get to them

    Hi @stuartinoz,

    In order to check your database (and its tables) integrity you’ll need to access it via an SQL client (for example, phpMyAdmin).

    All Wordfence tables are named according to this pattern:
    [your WordPress database prefix]_wf[tablename]

    If you’re unsure how to access your database using the SQL client I suggest you get in touch with your hosting provider so they can assist you.

    Also, please make sure all MySQL checks read OK on the Diagnostics page:

    • Go to the Wordfence Tools page
    • Click the Diagnostics tab
    • Check the MySQL section
Viewing 3 replies - 1 through 3 (of 3 total)
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