• Resolved legendarymage

    (@legendarymage)


    Hi,

    So everything used to work fine. My ad code hasn’t changed its location, it’s present on the page as you can see from the source.

    I have done the setting up process 2-3 times to try and ‘refresh’ things but nothing really helps, hence this thread.

    The weird thing is that the plugin reports AdSense is connected, and I’ve enabled it to automatically place ads on the site (I turned on auto-ads on the AdSense platform itself as well).

    Here’s a screenshot:

    https://ibb.co/8XNpf5v

    Here’s the second screenshot:

    https://ibb.co/Hnjsvzh

    The same thing appears at the bottom of the ‘Dashboard’ page.

    Any ideas?

    Thanks,
    Alex

    p.s. The source code is a mess due to multiple layers of front-end optimization, but you can find the code at a few places if you search and type ‘ca-pub’.

    • This topic was modified 5 years, 2 months ago by legendarymage.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 16 through 30 (of 37 total)
  • Thread Starter legendarymage

    (@legendarymage)

    Thanks James, I’ll be sure to try that out as soon as I get my old phone number up and running (can’t login to my primary gmail at the moment due to 2F – but working on it).

    I got the double script because I’ve put back the manual ad in my theme, but the manual auto-ads code is gone. How would you recommend I go about removing the script call, should I just take it out of the manual ad? The thing about that is that the manual ad is (I believe) the first one to show up in the code.

    Here’s how it looks on my end: https://ibb.co/VYdbHmx

    Then after that code we have the plugin inserting its own code(s).

    I was going to ‘just’ use the plugin but most of the time there isn’t an ad in that particular spot where I want it, hence the manual placement in my theme (supports 3 different spots on its own – I just use the first one).

    Should I just remove the script call from there, will it still work or just leave it as is anyway?

    Thanks.

    Plugin Support James Osborne

    (@jamesosborne)

    @legendarymage Thanks for the update. If you are using single Ad Units then no problem to keep the code as it is. Totally understood about the positioning preferences.

    Let me know how you get on after checking your existing AdSense account and we can check the site again, hopefully it will work as expected.

    Thread Starter legendarymage

    (@legendarymage)

    Ok, so I removed the admin access for the first (primary) account and went to do everything fresh, checked from two browsers – it’s still the same error (account ID not found). When setting up the plugin it reports that it has found the account and does the connection but when the time comes to actually display the information, it’s the same error.

    Maybe you could try and duplicate this on your end somehow? I switched to SiteGround hosting and that’s the ‘only’ thing that changed since then.

    Plugin Support James Osborne

    (@jamesosborne)

    @legendarymage Thanks for the update. I’m happy to try and recreate the same issue from my side. Before doing so can you try and grant your newer Google account (which you used to setup Site Kit) admin access from within AdSense. Then you can disconnect the AdSense module before connecting once more. You shouldn’t need to connect that old AdSense account to Site Kit if your new Google account has full admin access.

    Thread Starter legendarymage

    (@legendarymage)

    They both had admin access to AdSense for a long time. Today I removed access from the primary account and just left the newer one but still the same issue. Basically no matter what I do, it’s always the same error (which is weird because in the site kit plugin page it says adsense is connected and everything ‘works’).

    Plugin Support James Osborne

    (@jamesosborne)

    @legendarymage Thanks for the update. I’ll investigate further and try and recreate the same issue from my side. If you can leave it with me while I do some further analysis and get back to you.

    Thread Starter legendarymage

    (@legendarymage)

    Sure James, take your time. No rush. I’ve enabled everything else in the plugin and the ads on the site are fine.

    In the meantime I’ve found out that google has integrated auto ads and features within standard ad unit codes so that’s pretty cool too.

    Now I only have the one ad unit code (manual placement) and site kit’s code – which is active because the plugin ‘does’ work and says it’s ‘connected’ but there’s just no information that’s being displayed.

    I also googled a bit more and it seems that there were other people affected by the same, so it’s not an isolated issue I’d say.

    Might be worth looking into the plugin and under which circumstances it would return that error, but I’m not a programmer so I can’t do that – sorry!

    Thanks for trying to help James, feel free to update this whenever – I’ll get an email when you do.

    • This reply was modified 5 years, 1 month ago by legendarymage. Reason: formatting
    Plugin Support James Osborne

    (@jamesosborne)

    @legendarymage I am unable to recreate the same issue from my side with a single ad unit in place before adding the AdSense module via Site Kit. What it’s difficult to pinpoint the specific issue can you update to the latest version of the plugin to check whether the same issue persists?

    Thread Starter legendarymage

    (@legendarymage)

    I’ve updated and now I’m getting “We’re getting your site ready for ads
    AdSense is reviewing your site. Meanwhile, make sure you’ve completed these steps in AdSense.” But my site was approved long time ago and has been serving ads for years, why this process again? ??

    Plugin Support James Osborne

    (@jamesosborne)

    @legendarymage Thanks for the update. There have been reports of the module taking some time after site approval although they were usually for new sites on the AdSense platform.

    Can you leave this with me a while longer while I investigate further?

    Thread Starter legendarymage

    (@legendarymage)

    Sure James, take your time. Everything ‘works’ in reality, it’s just the stats that cannot be shown properly.

    Plugin Support James Osborne

    (@jamesosborne)

    @legendarymage Thanks for the patience while we investigate this. I’ve spoken with others using some test accounts I can’t replicate the “Account ID not found”.

    If the same error is appearing can you provide the XHR Response (Header and Response) when you visit the AdSense panel from within Site Kit?

    Thread Starter legendarymage

    (@legendarymage)

    Np probs James! I don’t really see that error anymore after the last plugin update, right now I’m getting:

    View post on imgur.com

    Maybe it’s because when I switched to SiteGround and made the https://www version default that somehow it’s not being registered properly? On my AdSense account page I’ve got:

    https://imgur.com/5iTQCIk (in the form of a domain name) but I don’t think that should be a problem though? I know webmaster tools tracks performance differently for all these addresses, but under the domain name format it simply includes everything.

    Other than that, I’ve got caching enabled on SG (all 3 of them that they offer) and I don’t think there’s any plugins that are conflicting.

    Thread Starter legendarymage

    (@legendarymage)

    Should I remove the site from AdSense and then let SiteKit re-add it? I notice it’s trying to add https://www.legendarymage.com but in AdSense only the domain name is appearing.

    Thread Starter legendarymage

    (@legendarymage)

    I followed the links from the adsense sitekit page and this is the thing that I’m getting chronologically:

    View post on imgur.com

Viewing 15 replies - 16 through 30 (of 37 total)
  • The topic ‘AdSense not Showing – Used to Work’ is closed to new replies.