Ads wont publish

  • Resolved stevensullivan

    (@stevensullivan)


    5 years, 1 month ago

    When I click publish it just loads forever and never actually publishes. I can save a draft, create a group, save settings, but not publish.

    Publishing a regular WP post works. I am using the latest version of WP and Advanced Ads. I am not getting any errors in my servers php, mysql, or apache logs.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Thomas Maier

    (@webzunft)

    Hi stevensullivan,

    thanks for reaching out and reporting a potential issue.

    I have seen this behavior only in combination with other plugins.

    Since you seem to know your way around debugging, I would first like to ask you to take a look into the browser’s error console, in case there is a JavaScript error that might help us identify the cause.

    If that doesn’t help then you could use the Health Check plugin to disable all plugins except Advanced Ads to see if that helps. This is done only for the logged-in admin user and not visible in the frontend of your site.
    You can find detailed debugging information here.

    When disabling all plugins doesn’t help then it might be related to Advanced Ads or something in your browser, like an ad blocker. If disabling other plugins help then you can re-enable them one by one to find the culprit. This would allow me to then look into it to see if we can find a solution on our end.

    Thanks,
    Thomas

    Plugin Author Thomas Maier

    (@webzunft)

    Hi @stevensullivan,

    did you find a solution to your problem or is there still something I could help you with?

    Best regards,
    Thomas

Viewing 2 replies - 1 through 2 (of 2 total)
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