ads.txt not being saved

  • Resolved tuneca

    (@tuneca)


    1 year, 2 months ago

    Hi!

    I had some problems with my ads.txt, I need to delete it, but when I try to create again in advanced ads, it says that was saved, but when I check the file, any changes was made.

    I need to edit the file manually, when I check for problems, it says the file is available.

    The file permissions is setted to 755 for user www-data

    I need to set any other permission?

    On nginx I configured it to not cache:

    location = /ads.txt {
    expires 0;
    add_header 'Cache-Control' 'no-store, no-cache, must-revalidate, proxy-revalidate, max-age=0';
    add_header Pragma "no-cache";
    allow all;
    log_not_found off;
    access_log off;
}

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support Henning

    (@henningaa)

    Hi tuneca

    Thanks for reaching out.

    The Advanced Ads ads.txt is manged from the Advanced Ads options and nor really a persistent “file” on your website file system.

    If you want to edit the ads.txt managed by the plugin, please navigate to Advanced Ads > Settings > General > ads.txt.

    In addition, please refer to the ads.txt manual, there is a troubleshooting guide appended.

    Please let me know if you need anything else.

    Best regards,
    Henning

    Thread Starter tuneca

    (@tuneca)

    I already read the manual, this is exactly what I’m doing, but what I insert on the ads.txt field on plugin doesn′t apply to the file

    in other words, the plugin is not writing on the ads.txt

    and any error is displayed

    Thread Starter tuneca

    (@tuneca)

    hi! i didn′t received any new answer, can you help with this?

    Plugin Support Henning

    (@henningaa)

    Hi tuneca

    Thanks for the reply.

    From your description I assume you’re using a persistent .txt file on your websites root directory. If you want Advanced Ads to handle the ads.txt entries, please remove this file first.

    Advanced Ads shows a dynamically generated ads.txt based on the entries under Settings > General > ads.txt this option cannot modify your persistent file on your web server.

    Best regards,
    Henning

    Thread Starter tuneca

    (@tuneca)

    Hi, I already tryied it, didn′t work, I delete the ads.txt but the plugin is not creating a new one

    Plugin Support Henning

    (@henningaa)

    Hi tuneca

    Is this file: https://hardlevel.com.br/ads.txt
    starting with # Advanced Ads ads.txt and ending with teste a persistent file on your web server?

    What happens if you disable the Advanced Ads ads.txt feature under Advanced Ads > Settings > General > Ads.txt? Can you please do this and send me a screenshot of your ads.txt settings?

    Best regards,
    Henning

    Plugin Support Henning

    (@henningaa)

    Hi tuneca

    Does the issue persist?

    Best regards,
    Henning

    Thread Starter tuneca

    (@tuneca)

    hi, sorry for the late reply, I was very busy with other projects

    but now I had to update my ads.txt and the problem persist, when I save it by the plugin it says that is saved, but the file is not changed, I renamed the file and tried to save again, and the new file is not being created

    After I renamed the ads.txt, the plugin couldn′t created a new one, the same message “ads.txt not created”.

    So I created the file manually, the plugin detected it and asked to import and replace, it deleted the file, but didn′t created a new one, and again the message, “ads.txt not created”

    The root folder has permission 655 and ads.txt the same

    One more information, my domain use cloudflare, it may cause some problem?

    • This reply was modified 12 months ago by tuneca.
    • This reply was modified 12 months ago by tuneca.
    • This reply was modified 12 months ago by tuneca.
    Plugin Support Henning

    (@henningaa)

    Hi tuneca

    Advanced Ads does not create a persistent ads.txt file on your server. It’s more like a redirection showing the entries from Advanced Ads > Settings > ads.txt

    If you have a persistent .txt file, please try removing it.

    I am not aware of a general issue with using Cloudflare here, but maybe some settings can mess with the Advanced Ads ads.txt redirection mentioned above.

    Best regards,
    Henning

    Thread Starter tuneca

    (@tuneca)

    hi, the problem persists, I already deleted manually the ads.txt, but the plugin still showing that the file was not created

    Plugin Support Henning

    (@henningaa)

    Hi tuneca

    but the plugin still showing that the file was not created

    The plugin does not create a persistent file in your web server’s root directory, and a persistent file can also interfere with the display of the Advanced Ads ads.txt file in some cases.

    From outside, this files shows all your entries and starts with the correct # Advanced Ads ads.txt comment: https://hardlevel.com.br/ads.txt

    I assume you can ignore the message mentioned above as a false positive.

    Best regards,
    Henning

Viewing 11 replies - 1 through 11 (of 11 total)
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