Address data not submitted from SmartButton

  • Resolved psgmnd

    (@psgmnd)


    1 year, 6 months ago

    Hey There,

    The facts:
    WordPress 6.3.1
    WooCommerce 8.0.3
    WooCommerce PayPal Payments 2.2.2
    – We are using the Blocks and the WooCommerce Blocks for Checkout

    The Problem:
    The Smart Button for Paypal Checkout on the Checkout Page works and when we complete a transaction the users shipping address is populated in the Checkout confirmation form.

    Any other smart button does not populate address data. So if we use the paypol button on a Single Product page, no data is populated in the form.

    Are there any differences in the implementation of those two buttons?

    Thanks for your support!

    Philipp

    • This topic was modified 1 year, 6 months ago by psgmnd.

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Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @psgmnd

    Thank you for reaching out to us, we are here to help.

    The issue you raise here is a known one, and we have bug open for it.

    When setting the Block Checkout as default and initiating a payment from e.g. the single product page as a guest, the PayPal shipping/billing details will not be transmitted to the Block Checkout.
    The details will appear in the short code Checkout, but not the Block Checkout.

    Currently, we are working on different items that we need to include in 2.3.0, but after this release we intend to focus again on the Blocks features and get this to work better. This is why we need to ask you for some more patience, so we can get you a fully working, more polished version of the Blocks version of our plugin.
    I have linked this thread to the bug, so we can contact you once this is resolved, to check if this resolved the problem for you. Be aware, we expect this to only happen in Q4 of this year.

    Let me know if you have any other questions for us.

    Kind regards,
    Joost

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello,

    this issue was resolved with the release of 2.3.0. Because of this I will mark this thread as resolved. Please open a new thread if you are still encountering this or any other issue.

    Kind regards,
    Joost

Viewing 2 replies - 1 through 2 (of 2 total)
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