Administration email issues

  • We recently changed domain names and have new email addresses for that domain. However, the site/location holding our new domain has actually been setup for sometime, so the email address on General/Settings is the old domain email.

    When this address is set to the old domain, we have no issues receiving emails from WordPress. When we change the address to the new domain, which is also the domain WordPress is hosting, we no longer receive emails from our site. And we’re talking all mail. Even with the administrative email set for the old domain, all of the users we have that have signed up with the new domain work. It’s like every mail WordPress sends out is routed through this address somehow and when it’s wrong, nothing flows.

    To help clarify, my current mail/domain is myolddomain.com, the new one is mynewdomain.com. WordPress hosts mynewdomain.com and sends email when the General/Settings mail is in myolddomain.com. WordPress cannot send any mail when it’s set to mynewdomain.com, the same domain WordPress is hosting.

    The overall mails settings obviously work, so does any one have any ideas why changing the domain for that address would cause mail to fail?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Meckron

    (@meckron)

    It was a hosting issue routing mail internally instead of externally.

    Thread Starter Meckron

    (@meckron)

    At least, that was enough to get the test mail to send using PHP code. Updating the actual address still fails. And one thing I left out as well that I just realized that probably makes a difference, this is also a multi-site install.

    Testing mail via PHP works fine. Changed the main site admin mail to the new domain and still didn’t receive any mail. Changing any site mail supposedly generates a message but we’re not getting any of those messages either.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Administration email issues’ is closed to new replies.