“admin toolbar” menu does not load

Do you get any javascript console errors in your browser?

Have you tried disabling other plugins?

Hi,

With all plugins disabled the problem remains the same, the page is displayed but does not load fully. And there is no javascript error when I consult the console.

• This reply was modified 5 years, 11 months ago by mwbamoi18.

Hi there,

I also installed it on two other sites and I have the same result. Everything works except the “admin toolbar” menu.

When I click on the menu “admin toolbar”, the page is displayed but does not load entirely. The page is waiting and then no longer responding.

Hi,

In the menu item created by the plugin titled “Custom Admin Interface”, can you click on the help link and then go to diagnostic information. Can you please copy and paste that info in your reply. Can you also go here: https://www.whatismybrowser.com/ and let me know what browser you are using. So far I am unable to repeat this and no other user has reported this issue. Thanks,

Hi,

Really weird … Yet I try on several site by changing web browser and same result. I can give you access if necessary.

I would like to install it on all my sites afterwards.

Help link :

PHP Version: 7.0.32
Wordpress Version: 5.0.2
Plugin Version: 7.8
Current Theme: Divi enfant
Active Plugins:
WP Custom Admin Interface

browser information : https://prnt.sc/lzkg80

What browser are you using….

WordPress forum rules don’t enable me to ask for access to your site.

Google chrome or firefox.
I have tried with Opera and Safari too.

for the information of the web browser, it was Google chrome.

I am sorry, if you are using Chrome this is what I am using so I am unable to repeat the issue. I will leave this as unsolved. Sorry I can’t assist you further.

The other thing I can recommend is trying to delete the toolbar settings. So in the “Custom Admin Interface” menu item go to: “Manage Settings”, go to “Delete Plugin Settings” and then select “Admin Toolbar” and then click the “Delete Settings” button. Then try going to the admin toolbar edit page.

It would be very odd if the page was not displaying but there were no console errors.

Hi,

I followed your instructions but no change. By cons, at the console, I have the following message:

[Error] Failed to load resource: the server responded with a status of 404 (Not Found) (jquery.form.min.js.map, line 0)