Admin Toolbar

  • Hi
    I have installed the plugin to test various features of the plugin. The first I have tried does not work at all. It is about adding a new text link to the admin toolbar via the Admin Toolbar link from the menu of this plugin. I followed the instructions by clicking “Add menu item” to add a textlink but when clicking “Add menu item” the same page shows up as before and there are no new fields to add my text and the text link (URL).

    Would you please let me know what I am doing wrong here? Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    Hi @123456jk,

    Sorry to hear you are running into an issue.

    This sounds like a plugin conflict. Like it could be caused by another plugin which is putting javascript on our toolbar edit page and it is overriding the intended functionality.

    Could you please try deactivating all other plugins and trying this again? Does it work? If so, you can slowly re-activate other plugins and see what the culprit plugin is by seeing when the add menu item functionality no longer works. Once this is determined, you can then contact the other developer about the issue, as they are putting code on our settings page. Or you may just have to take a mental note that when modifying the settings of our plugin you just temporarily deactivate that culprit plugin and re-activate it when done.

    I hope that helps and resolves the issue.

    Thanks,

    Thread Starter Jak

    (@123456jk)

    Hi there,

    Many thanks for your quick reply. I will follow your advice and let you know when I have finished the investigation.

    Regards!

    Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    Ok great ??

    Hi there

    I think there might be a problem with the Admin Toolbar option, I get Error code: Out of Memory on Chrome and Error code: RESULT_CODE_HUNG on Edge.

    I closed all open windows on my computer and ran CCleaner.
    I opened only the website in Chrome and tried – Error
    I deactivated all plugins and tried – Error
    Closed Chrome and tried in Edge – Error

    So I think at this point it is not my computer or any other plugins.

    Admin Menu seems to be working fine. I only need the Toolbar and Menu options.

    Thanks

    Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    Hi @pagesorcerer,

    Thanks for your comment, but for this you should really create a new support request as this looks like a new issue.

    Also you will need to include a screenshot showing the error message (just for Chrome is fine). For this one you will also need to confirm for me your computer model and specs as this sounds like a browser performance issue.

    You might also want to delete the settings for the toolbar if you are seeing this error after editing an existing toolbar. This can be done from the “Manage Settings” submenu item of our plugin and click on “Delete Plugin Settings” and it will give you the option to delete just the Admin Toolbar options.

    Thanks,

    I have opened another support request

Viewing 6 replies - 1 through 6 (of 6 total)
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