Admin slowed down

  • Resolved qwertius

    (@qwertius)


    2 months, 3 weeks ago

    Hi, currently trying your plugin which matches my needs best but I can see a glitch or two I’d like to report. I do understand that the plugin is currently under development and I’m eager to see it flourish.

    The main issue I have is that the plugin constantly calls home for license status which takes a long time and slows down every pageload in admin panel. With plugin deactivated browsing is OK, like 300 ms server response. With plugin activated it takes up to 4 seconds to load any admin panel page.

    Measured by Query Monitor I get:

    GET https://www.smartsearchwp.com/wp-content/addons.json 200 OK
    WDGPT_Addons_Manager->retrieve_addons()
    Plugin: smartsearchwp 0,8 kB 5 0,1295

    POST https://www.smartsearchwp.com/wp-json/smw/license-verification/ 200 OK
    WDGPT_License_Manager->renew_license()
    Plugin: smartsearchwp 0,1 kB 5 2,5558

    GET https://www.smartsearchwp.com/wp-content/addons.json 200 OK
    WDGPT_Addons_Manager->retrieve_addons()
    Plugin: smartsearchwp 0,8 kB 5 0,1059
    Total: 3 (calls) 2,7912 s

    If you wish not to repel new potential users of your plugin, optimize. Optimize as much as you can or else they’ll leave quickly.

    Anyway, thanks for your effort, I’ve set up the chatbot quite successfully with an error or two but generally I’d leave it a positive review.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author webdigit

    (@webdigit)

    Hi,

    Thank you for trying SmartSearchWP and for your detailed feedback. We’re thrilled to hear that our plugin matches your needs and that you’ve successfully set up the chatbot. We also greatly appreciate your willingness to share constructive observations as it helps us improve.Regarding the issue you’ve reported:

    1. License Verification and Addons Retrieval:
      We understand that the license verification and addon retrieval processes currently require calls to our server, which may contribute to delays in the admin panel. Performance is a key priority for us, and your report highlights an area we are actively working to optimize.Here’s what we’re doing:
      • Caching responses : We’re implementing a caching mechanism to reduce the frequency of these calls, ensuring that subsequent page loads are faster.
      • Asynchronous requests : We’re exploring ways to handle these processes asynchronously, minimizing their impact on admin panel performance.
    2. Timeline for Improvements :
      These optimizations are already in development, and you can expect updates in an upcoming release. We’ll notify you via the changelog when these improvements go live.

    We’re committed to ensuring that SmartSearchWP not only meets but exceeds expectations, and feedback like yours is invaluable in this journey.

    If you encounter any further issues or have suggestions, please don’t hesitate to let us know. We’re always here to assist!

    Thank you again for your positive outlook, and we appreciate your willingness to leave a review it means a lot to our team.

    Best regards,

    Plugin Author webdigit

    (@webdigit)

    Hello,

    An improvement has been made in version 2.4.11, which will be available shortly. I hope you’ll be able to see the performance improvement.

    Thank you

    Plugin Author webdigit

    (@webdigit)

    Hi @qwertius

    Version 2.4.11 now includes a performance improvement for licence control in the backend. I hope you’ll be able to notice the improvement too.

    Thx

Viewing 3 replies - 1 through 3 (of 3 total)
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