Admin slowdown when activated

  • Resolved Gabe Shackle

    (@hereswhatidid)


    5 months, 3 weeks ago

    When the plugin is activated we’re experiencing a dramatic increase in the admin page load times. We’re seeing a consistent 4 seconds of additional load time across the entire admin. Disabling the plugin immediately drops load time back down to normal. This has been ocurring at least since version 11.0.0

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support cheffernan

    (@cheffernan)

    Hi Gabe,

    This is an issue we are aware of and investigating. Have you tried connecting the plugin to your HubSpot account. We have observed that once connected, the increased page load time is reduced.

    Best,

    Conor

    • This reply was modified 5 months, 3 weeks ago by cheffernan.
    Plugin Support gsugrue

    (@gsugrue)

    Hi Gabe,

    We just released a small update that improves the performance of the plugin when it’s in a disconnected state.

    Can you try upgrading to the latest version of the plugin (11.1.21) and check if it has improved page load times for you?

    Best regards,
    Gearóid

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.