Admin section disappears after latest plugin update

Hi there,

Thanks for getting in touch. I’m very sorry this happened to your site.

Could you tell me what version of the plugin you were running? And were you running any of the premium extensions?

Apologies for any inconvenience caused to you.

Cheers,
Owain

Hi Owain

Thanks for getting back to me.

The problem only starts when I update it to the latest available version of BackUpWordPress (3.1.3).

Most of my sites also don’t have any premium extensions running that aren’t already part of the theme.

If the problem was only on one website I would have thought that it was the theme I was using, but the white page happens for most of my websites. They all have different themes, so I don’t think it’s that.

Please let me know if you would like more information.

THis may be due to a script called or Catc22.php or some other script which is similar to it.
(it will always have a double digit number at the end)
Look for this script but do not delete it if you have already developed your site.
Just type out if you found it in your database.I could help you to get rid of it.

Hi Design by Trick,

Thanks for getting back to me.

In your wp-config.php could you set WP_DEBUG to true and then try visiting the admin? It should now print out some errors instead of just displaying a white screen.

If you could email any results to [email protected] that would be great, also be sure to mention in the email it’s you.

I’ve not heard about this Catc22.php script BtoB is referring too.

Cheers,
Owain

Hi Owain

I have tried changing the WP_DEBUG to true, but still only get the white screen. No error messages.

I haven’t had time to look into the Catc22.php yet.