• gregcourdier

    (@gregcourdier)


    Save menu timeout

    Hello,
    After much research, when the Brands for Woocommerce plugin is activated, the menu save loops until the php timeout.

    The slowdown is felt as soon as any link is inserted in the menu. (5 to 10 seconds to display it in the menu)

    When saving, the script loops without saving, but does not announce an error either.

    Brands cache: disabled
    Add-ons: inactive

    Regards,
    Greg

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author RazyRx

    (@razyrx)

    Hello,

    Checked it on our test environment and it seems work correct and do not have any issue.
    Maybe it is some incompatibility between plugins or theme.
    Try to disable other plugins and change theme to WordPress default to check it is will have same issue.

    Regards,
    Oleg

    Thread Starter gregcourdier

    (@gregcourdier)

    Hello Oleg,

    I tested without the other plugins and by changing the theme. The problem persisted.

    The installed version is 3.8.4 but named 3.8.2.4 in woocommerce-brand.php

    I went back to version 3.8.3 and the problem disappeared.
    I suppose that the latest version contains the bug.
    Can you see where the loop could come from?

    Kind regards,

    Plugin Author RazyRx

    (@razyrx)

    Hello,

    3.8.4 and 3.8.2.4 are different versions and latest version in file woocommerce-brand.php has version 3.8.4.
    Maybe it is depend on some plugin settings, please provide screenshots for all plugin settings to check it.

    Regards,
    Oleg

Viewing 3 replies - 1 through 3 (of 3 total)
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