Admin Panel takes 2 minutes to load

  • Resolved esra.kayabali

    (@esrakayabali)


    6 years, 10 months ago

    Hello,

    Our admin panel loads after 2 minutes exactly whichever menu I choose. Website itself has no problem to load. You can see from https://v-count.com/

    We have a multisite network. This loading problem goes away if I change the MULTISITE definition to false as following:

    define(‘MULTISITE’, false);

    Is there someone who is experiencing this problem?

    Thank you,
    Esra

Viewing 4 replies - 1 through 4 (of 4 total)

  • Have you enabled and inspected the debug log and slow query log to see if anything is obvious?

    Thread Starter esra.kayabali

    (@esrakayabali)

    Hello,

    I have enabled both debug log and slow query log. There are a couple of unimportant PHP Notices in the debug.log and nothing in the slow query log that takes more than 2 seconds.

    Admin panel always waits for 2 minutes before loading. I could trace as far as do_action function (/wp-admin/admin.php -> do_action( ‘admin_init’ );). It’s like the page waits for something to respond but eventually it times out. It doesn’t matter which page I choose the result is the same.

    Thread Starter esra.kayabali

    (@esrakayabali)

    I have found the problem. “Ultimate Addons for Visual Composer” plugin tries to access a remote link but the link doesn’t work. So it waits until it times out. I found it by var_dump-ing global $wp_filter array.

    [0] => Ultimate_Auto_Update Object
    (
    [remote_version] =>
    [current_version] => 3.9.4
    [update_path] => https://ec2-54-183-173-184.us-west-1.compute.amazonaws.com/updates/?1516619586
    [plugin_slug] => Ultimate_VC_Addons/Ultimate_VC_Addons.php
    [slug] => Ultimate_VC_Addons
    )

    I deactivated the plugin and the waiting problem went away.

    Hello @esrakayabali,

    Version 3.9.4 is very old and was released back in 2015 In between the udpates the updater is fully rewritten and the new URL does not point this URL on your site.

    The current Version is 3.16.21 I would suggest you to get your plugin updated to latest version and this issue should be fixed.

    You can open up a support ticket on the plugins website to get more help regarding this.

    Disclaimer – I am one of the developers of Ultimate Addons for Visual Composer.

Viewing 4 replies - 1 through 4 (of 4 total)
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