ADMIN page won't display

  • Resolved Alzee99

    (@alzee99)


    11 years ago

    On my WordPress ADMIN page, the left-side menu appears, but the rest of the page is blank.

    Whatever I click on (for example, “Dashboard,” “Posts,” “Comments,” or whatever), nothing happens.

    Please help.

    Thanks.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Have you deactivated all of your plugins?

    Thread Starter Alzee99

    (@alzee99)

    I can’t do anything on the Admin page.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Do you have “FTP” access?

    Thread Starter Alzee99

    (@alzee99)

    I don’t know what “FTP” access is.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Can you ask your hosting providers to help you rename your “plugins” folder (inside the “wp-content” folder) to “plugins-old”? That should deactivate all plugins. You can rename it back aftewards.

    Thread Starter Alzee99

    (@alzee99)

    Thanks, I’ll try that. However they have not gotten back to me for over an hour (I’m going to try calling them tomorrow, they have no phone support on Sundays).

    What do I do after the plugins are deactivated? (And how do I rename it back afterwards?)

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Once your plugins are deactivated check the dashboard to see if it works. You can ask your hosting providers how to rename it back as well, that’s not something we can help you with.

    Thread Starter Alzee99

    (@alzee99)

    Thanks again, I’ll do that once I hear back from A Small Orange.

    Thread Starter Alzee99

    (@alzee99)

    Thanks, Andrew, I appreciate your help. Issue resolved.

Viewing 9 replies - 1 through 9 (of 9 total)
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