admin page is a blank white page

  • Hello

    My webmaster has moved site content from one server to another. Now I can’t access my admin page. When I log in, I get the bar across the top of my blog that has the stats button, new post button and so forth but I can’t access anything past that. When I try, I only get a blank white page. The rest of the blog is there, so is all the content, I even get email notifications about others leaving comments, but there is no admin page for me to see.

    Is there anything I can do to fix this?

    Thank you ^_^

Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator t-p

    (@t-p)

    First off, take a look at your functions.php file and make sure there are NO spaces at the top or bottom.

    Thread Starter hondo

    (@hondo)

    Where can I find the functions.php file? Sorry, I’m not an expert with the back end of things, but I’m willing to learn.

    Moderator t-p

    (@t-p)

    In the WP root directory.

    Thread Starter hondo

    (@hondo)

    Okay, I found it and there was no spaces at the top or bottom. But what I have been doing is trying different things that others have been trying too. Someone mentioned that I should use my FTP and move all my plug-ins until I’m able to log in. After a time, I found the one that is the culprit. Jetpack is the one that is the causing the issues. But if I do a fresh instal of it, I still get a white page instead of my dashboard.

    Would anyone be able to help me out on this one? I really miss my Jetpack. ^_^

    Moderator t-p

    (@t-p)

    Are using the latest version (2.2) of Jetpack?

    Thread Starter hondo

    (@hondo)

    I installed the latest one from the plug-in area of the blog rather then use the one I had moved myself (to make sure I was using the right one). As soon as I did I was greeted by the blank page again.

    Moderator t-p

    (@t-p)

    – To rule out any theme-specific issue, try switching to the unedited default theme for a moment using the WP dashboard. If you don’t have access to your admin area, you can switch to the default theme by renaming your current theme’s folder in wp-content/themes and adding “-old” to the end of the folder name using via FTP or SFTP or whatever file management application your host provides.

Viewing 7 replies - 1 through 7 (of 7 total)
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