Admin name visible to the public

Hi @linode

Thanks for reaching out!

My admin name is displayed on the “my account” page to the public which is not good at all.

On my personal site, I am not seeing my admin’s name as seen below:

To better picture what you are referring to here, can you please share with us a clear screenshot of what you see on your end so that we could address you more effectively?

If you don’t already have a screenshot service installed, you can try https://snipboard.io or https://skitch.com/. You can share the direct link to the image as a response to this topic.

Additionally, I’d like to understand your site properly, please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

Thanks!

Hello,

Thank you for your reply. Please find here below the printscreen of the “my account” page where ou can see the admin name displayed and the menu (orders, addresses, …) as if I was connected. I used several browsers and cleared the cache (from the browsers and from WP admin console) without any success.

Here is the System Report :

### WordPress Environment ###

WordPress address (URL): xxxx

Site address (URL): xxxx

WC Version: 7.3.0

REST API Version: ?</img> 7.3.0

WC Blocks Version: ?</img> 9.4.1

Action Scheduler Version: ?</img> 3.4.0

Log Directory Writable: ?</img>

WP Version: 6.1.1

WP Multisite: –

WP Memory Limit: 640 Mo

WP Debug Mode: –

WP Cron: ?</img>

Language: fr_FR

External object cache: –

### Server Environment ###

Server Info: Apache

PHP Version: 8.0.25

PHP Post Max Size: 300 Mo

PHP Time Limit: 60

PHP Max Input Vars: 10000

cURL Version: 7.74.0

OpenSSL/1.1.1k

SUHOSIN Installed: –

MySQL Version: 10.4.22-MariaDB-1:10.4.22+maria~stretch-log

Max Upload Size: 300 Mo

Default Timezone is UTC: ?</img>

fsockopen/cURL: ?</img>

SoapClient: ?</img>

DOMDocument: ?</img>

GZip: ?</img>

Multibyte String: ?</img>

Remote Post: ?</img>

Remote Get: ?</img>

### Database ###

WC Database Version: 7.3.0

WC Database Prefix: wp_766271_

Taille totale de la base de données: 29.76MB

Taille de la base de données: 26.28MB

Taille de l’index: 3.48MB

wp_766271_woocommerce_sessions: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB

wp_766271_woocommerce_api_keys: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB

wp_766271_woocommerce_attribute_taxonomies: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB

wp_766271_woocommerce_downloadable_product_permissions: Données?: 0.02MB + Index?: 0.06MB + Moteur InnoDB

wp_766271_woocommerce_order_items: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB

wp_766271_woocommerce_order_itemmeta: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB

wp_766271_woocommerce_tax_rates: Données?: 0.02MB + Index?: 0.06MB + Moteur InnoDB

wp_766271_woocommerce_tax_rate_locations: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB

wp_766271_woocommerce_shipping_zones: Données?: 0.02MB + Index?: 0.00MB + Moteur InnoDB

wp_766271_woocommerce_shipping_zone_locations: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB

wp_766271_woocommerce_shipping_zone_methods: Données?: 0.02MB + Index?: 0.00MB + Moteur InnoDB

wp_766271_woocommerce_payment_tokens: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB

wp_766271_woocommerce_payment_tokenmeta: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB

wp_766271_woocommerce_log: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB

wp_766271_actionscheduler_actions: Données?: 0.09MB + Index?: 0.11MB + Moteur InnoDB

wp_766271_actionscheduler_claims: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB

wp_766271_actionscheduler_groups: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB

wp_766271_actionscheduler_logs: Données?: 0.08MB + Index?: 0.03MB + Moteur InnoDB

wp_766271_cli_cookie_scan: Données?: 0.02MB + Index?: 0.00MB + Moteur InnoDB

wp_766271_cli_cookie_scan_categories: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB

wp_766271_cli_cookie_scan_cookies: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB

wp_766271_cli_cookie_scan_url: Données?: 0.02MB + Index?: 0.00MB + Moteur InnoDB

wp_766271_cli_scripts: Données?: 0.02MB + Index?: 0.00MB + Moteur InnoDB

wp_766271_commentmeta: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB

wp_766271_comments: Données?: 0.02MB + Index?: 0.09MB + Moteur InnoDB

wp_766271_edd_adjustmentmeta: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB

wp_766271_edd_adjustments: Données?: 0.02MB + Index?: 0.06MB + Moteur InnoDB

wp_766271_edd_customermeta: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB

wp_766271_edd_customers: Données?: 0.02MB + Index?: 0.06MB + Moteur InnoDB

wp_766271_edd_customer_addresses: Données?: 0.02MB + Index?: 0.06MB + Moteur InnoDB

wp_766271_edd_customer_email_addresses: Données?: 0.02MB + Index?: 0.08MB + Moteur InnoDB

wp_766271_edd_logmeta: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB

wp_766271_edd_logs: Données?: 0.02MB + Index?: 0.06MB + Moteur InnoDB

wp_766271_edd_logs_api_requestmeta: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB

wp_766271_edd_logs_api_requests: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB

wp_766271_edd_logs_file_downloadmeta: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB

wp_766271_edd_logs_file_downloads: Données?: 0.02MB + Index?: 0.05MB + Moteur InnoDB

wp_766271_edd_notemeta: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB

wp_766271_edd_notes: Données?: 0.02MB + Index?: 0.05MB + Moteur InnoDB

wp_766271_edd_notifications: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB

wp_766271_edd_ordermeta: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB

wp_766271_edd_orders: Données?: 0.02MB + Index?: 0.11MB + Moteur InnoDB

wp_766271_edd_order_addresses: Données?: 0.02MB + Index?: 0.09MB + Moteur InnoDB

wp_766271_edd_order_adjustmentmeta: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB

wp_766271_edd_order_adjustments: Données?: 0.02MB + Index?: 0.05MB + Moteur InnoDB

wp_766271_edd_order_itemmeta: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB

wp_766271_edd_order_items: Données?: 0.02MB + Index?: 0.05MB + Moteur InnoDB

wp_766271_edd_order_transactions: Données?: 0.02MB + Index?: 0.08MB + Moteur InnoDB

wp_766271_et_bloom_stats: Données?: 0.02MB + Index?: 0.00MB + Moteur InnoDB

wp_766271_et_social_stats: Données?: 0.02MB + Index?: 0.00MB + Moteur InnoDB

wp_766271_links: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB

wp_766271_my_calendar: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB

wp_766271_my_calendar_categories: Données?: 0.02MB + Index?: 0.00MB + Moteur InnoDB

wp_766271_my_calendar_category_relationships: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB

wp_766271_my_calendar_events: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB

wp_766271_my_calendar_locations: Données?: 0.02MB + Index?: 0.00MB + Moteur InnoDB

wp_766271_my_calendar_location_relationships: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB

wp_766271_options: Données?: 5.02MB + Index?: 0.14MB + Moteur InnoDB

wp_766271_pmr_status: Données?: 0.02MB + Index?: 0.00MB + Moteur InnoDB

wp_766271_postmeta: Données?: 2.14MB + Index?: 0.30MB + Moteur InnoDB

wp_766271_posts: Données?: 17.19MB + Index?: 0.27MB + Moteur InnoDB

wp_766271_snippets: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB

wp_766271_termmeta: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB

wp_766271_terms: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB

wp_766271_term_relationships: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB

wp_766271_term_taxonomy: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB

wp_766271_usermeta: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB

wp_766271_users: Données?: 0.02MB + Index?: 0.05MB + Moteur InnoDB

wp_766271_vod_folder: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB

wp_766271_vod_player: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB

wp_766271_vod_playlist: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB

wp_766271_vod_share: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB

wp_766271_vod_upload: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB

wp_766271_vod_video: Données?: 0.02MB + Index?: 0.06MB + Moteur InnoDB

wp_766271_wcpdf_invoice_number: Données?: 0.02MB + Index?: 0.00MB + Moteur InnoDB

wp_766271_wc_admin_notes: Données?: 0.06MB + Index?: 0.00MB + Moteur InnoDB

wp_766271_wc_admin_note_actions: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB

wp_766271_wc_category_lookup: Données?: 0.02MB + Index?: 0.00MB + Moteur InnoDB

wp_766271_wc_customer_lookup: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB

wp_766271_wc_download_log: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB

wp_766271_wc_order_coupon_lookup: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB

wp_766271_wc_order_product_lookup: Données?: 0.02MB + Index?: 0.06MB + Moteur InnoDB

wp_766271_wc_order_stats: Données?: 0.02MB + Index?: 0.05MB + Moteur InnoDB

wp_766271_wc_order_tax_lookup: Données?: 0.02MB + Index?: 0.03MB + Moteur InnoDB

wp_766271_wc_product_attributes_lookup: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB

wp_766271_wc_product_download_directories: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB

wp_766271_wc_product_meta_lookup: Données?: 0.02MB + Index?: 0.09MB + Moteur InnoDB

wp_766271_wc_rate_limits: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB

wp_766271_wc_reserved_stock: Données?: 0.02MB + Index?: 0.00MB + Moteur InnoDB

wp_766271_wc_tax_rate_classes: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB

wp_766271_wc_webhooks: Données?: 0.02MB + Index?: 0.02MB + Moteur InnoDB

### Post Type Counts ###

attachment: 142

cookielawinfo: 6

custom_css: 4

customize_changeset: 7

et_body_layout: 6

et_footer_layout: 9

et_header_layout: 10

et_pb_layout: 6

et_template: 34

et_theme_builder: 4

mc-events: 3

mc-locations: 1

nav_menu_item: 8

page: 47

post: 8

product: 16

project: 8

revision: 1017

shop_order: 1

tc_api_keys: 2

tc_events: 1

tc_templates: 1

tc_tickets: 1

ultp_templates: 1

wp_block: 1

wp_global_styles: 2

### Security ###

Secure connection (HTTPS): ?</img>

Hide errors from visitors: ?</img>

### Active Plugins (27) ###

Bloom: par Elegant Themes – 1.3.12

Classic Editor: par Contributeurs et contributrices WordPress – 1.6.2

Code Snippets: par Code Snippets Pro – 3.2.2

Compact Audio Player: par Tips and Tricks HQ – 1.9.8

CookieYes | GDPR Cookie Consent: par CookieYes – 3.0.8

Yoast Duplicate Post: par Enrico Battocchi & l’équipe Yoast – 4.5

Gutenberg: par L’équipe de Gutenberg – 15.0.1

WP Armour - Honeypot Anti Spam: par Dnesscarkey – 2.1

Instant Images: par Darren Cooney – 5.0.1

Jetpack: par Automattic – 11.7.1

Lazy Load for Videos: par Kevin Weber – 2.16.6

Monarch Plugin: par Elegant Themes – 1.4.14

Music Player for WooCommerce: par CodePeople – 1.0.189

Phoenix Media Rename: par crossi72 – 3.8.8

Payment Plugins for PayPal WooCommerce: par Payment Plugins

[email protected] – 1.0.20

Really Simple SSL: par Really Simple Plugins – 6.1.1

Side Cart WooCommerce: par XootiX – 2.1

VOD Infomaniak: par Infomaniak Staff – 1.5.3

WooCommerce Blocks: par Automattic – 9.4.1

Payment Plugins for Stripe WooCommerce: par Payment Plugins

[email protected] – 3.3.36

PDF Invoices & Packing Slips for WooCommerce: par WP Overnight – 3.3.1

WooCommerce Shipping & Tax: par WooCommerce – 2.2.1

WooCommerce: par Automattic – 7.3.0

WordPress Importer: par wordpressdotorg – 0.8

WP Extra File Types: par Davide Airaghi – 0.5.2

WP Sitemap Page: par Tony Archambeau – 1.9.2

WP Super Cache: par Automattic – 1.9.2

### Inactive Plugins (15) ###

CMB2: par CMB2 team – 2.10.1

Cookie Notice & Compliance for GDPR / CCPA: par Hu-manity.co – 2.4.6

Divi Builder: par Elegant Themes – 4.19.5

Easy Digital Downloads: par Easy Digital Downloads – 3.1.0.5

My Calendar: par Joseph C Dolson – 3.4.5

MyTicket Events: par Kenzap – 1.2.3

My Tickets: par Joseph C Dolson – 1.9.12

PostX - Gutenberg Post Grid Blocks: par wpxpo – 2.8.6

Reusable Blocks Extended: par audrasjb – 0.9

Themify - WooCommerce Product Filter: par Themify – 1.3.9

Tickera: par Tickera.com – 3.5.1.0

WooCommerce added to cart popup (Ajax): par XootiX – 1.5

WooCommerce Payments: par Automattic – 5.3.0

WooCommerce Product Table Lite: par WC Product Table – 2.6.1

WP Event Manager: par WP Event Manager – 3.1.33

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: –

Force SSL: –

Currency: EUR (€)

Currency Position: right_space

Thousand Separator:?

Decimal Separator: ,

Number of Decimals: 2

Taxonomies: Product Types: external (external)

grouped (grouped)

simple (simple)

variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)

exclude-from-search (exclude-from-search)

featured (featured)

outofstock (outofstock)

rated-1 (rated-1)

rated-2 (rated-2)

rated-3 (rated-3)

rated-4 (rated-4)

rated-5 (rated-5)

Connected to WooCommerce.com: –

Enforce Approved Product Download Directories: ?</img>

Order datastore: WC_Order_Data_Store_CPT

### WC Pages ###

Base de la boutique: ?</img> La visibilité de la page doit être publique

Panier: ?</img> La page ne contient pas le code court [woocommerce_cart] ou le bloc woocommerce/cart.

Commander: ?</img> La page ne contient pas le code court [woocommerce_checkout] ou le bloc woocommerce/checkout.

Mon compte: #211435 - /mon-compte/

Conditions générales de vente et d’utilisation: ?</img> Page non définie

### Theme ###

Name: Divi

Version: 4.19.5

Author URL: https://www.elegantthemes.com

Child Theme: ?</img> – Si vous modifiez WooCommerce sur un thème parent que vous n’avez pas construit personnellement

nous vous recommandons d’utiliser un thème enfant. Voir?: Comment créer un thème enfant

WooCommerce Support: ?</img>

### Templates ###

Overrides: –

### Admin ###

Enabled Features: activity-panels

analytics

coupons

customer-effort-score-tracks

experimental-products-task

experimental-import-products-task

experimental-fashion-sample-products

shipping-smart-defaults

shipping-setting-tour

homescreen

marketing

multichannel-marketing

mobile-app-banner

navigation

onboarding

onboarding-tasks

remote-inbox-notifications

remote-free-extensions

payment-gateway-suggestions

shipping-label-banner

subscriptions

store-alerts

transient-notices

woo-mobile-welcome

wc-pay-promotion

wc-pay-welcome-page

Disabled Features: minified-js

new-product-management-experience

settings

Daily Cron: ?</img> Next scheduled: 2023-01-31 16:58:59 +01:00

Options: ?</img>

Notes: 73

Onboarding: completed

### Action Scheduler ###

Terminé: 202

Oldest: 2022-12-31 15:39:18 +0100

Newest: 2023-01-31 12:15:38 +0100

En attente: 2

Oldest: 2023-01-31 17:51:28 +0100

Newest: 2023-02-01 04:20:46 +0100

### Status report information ###

Generated at: 2023-01-31 14:19:55 +01:00

I also have a log error, but it appeared this morning and don’t think it’s related to my issue :

2023-01-09T20:10:09+00:00 CRITICAL Uncaught Error: Call to a member function get() on null in /home/clients/5e2d740c6037f2cb55bb0cffad10146a/web/wp-content/themes/Divi/includes/builder/feature/woocommerce-modules.php:1095

Stack trace:

#0 /home/clients/5e2d740c6037f2cb55bb0cffad10146a/web/wp-content/themes/Divi/includes/builder/module/woocommerce/CartNotice.php(1011): et_builder_wc_render_module_template('woocommerce_out...', Array)

#1 /home/clients/5e2d740c6037f2cb55bb0cffad10146a/web/wp-content/themes/Divi/includes/builder/module/woocommerce/CartNotice.php(1158): ET_Builder_Module_Woocommerce_Cart_Notice::get_cart_notice(Array)

#2 /home/clients/5e2d740c6037f2cb55bb0cffad10146a/web/wp-content/themes/Divi/includes/builder/class-et-builder-element.php(3331): ET_Builder_Module_Woocommerce_Cart_Notice->render(Array, '', 'et_pb_wc_cart_n...', '', '', '', '', '')

#3 /home/clients/5e2d740c6037f2cb55bb0cffad10146a/web/wp-includes/shortcodes.php(355): ET_Builder_Element->_render(Array, '', 'et_pb_wc_cart_n...')

#4 [internal function]: do_shortcode_tag(Array)

#5 /home/clients/5e2d740c6037f2cb55bb0cffad10146a/web/wp-includes/shortcodes.php(227): preg_replace_callback('/\\[(\\[?)(et_pb_...', 'do_shortcode_ta...', '[et_pb_post_tit...')

#6 /home/clients/5e2d740c6037f2cb55bb0cffad10146a/web/wp-content/themes/Divi/includes/builder/main-structure-elements.php(3784): do_shortcode('[et_pb_post_tit...')

#7 /home/clients/5e2d740c6037f2cb55bb0cffad10146a/web/wp-content/themes/Divi/includes/builder/class-et-builder-element.php(3331): ET_Builder_Column->render(Array, '[et_pb_post_tit...', 'et_pb_column', '', '', '', '', '')

#8 /home/clients/5e2d740c6037f2cb55bb0cffad10146a/web/wp-includes/shortcodes.php(355): ET_Builder_Element->_render(Array, '[et_pb_post_tit...', 'et_pb_column')

#9 [internal function]: do_shortcode_tag(Array)

#10 /home/clients/5e2d740c6037f2cb55bb0cffad10146a/web/wp-includes/shortcodes.php(227): preg_replace_callback('/\\[(\\[?)(et_pb_...', 'do_shortcode_ta...', '[et_pb_column t...')

#11 /home/clients/5e2d740c6037f2cb55bb0cffad10146a/web/wp-content/themes/Divi/includes/builder/main-structure-elements.php(2274): do_shortcode('[et_pb_column t...')

#12 /home/clients/5e2d740c6037f2cb55bb0cffad10146a/web/wp-content/themes/Divi/includes/builder/class-et-builder-element.php(3331): ET_Builder_Row->render(Array, '[et_pb_column t...', 'et_pb_row', '', '', '', '', '')

#13 /home/clients/5e2d740c6037f2cb55bb0cffad10146a/web/wp-includes/shortcodes.php(355): ET_Builder_Element->_render(Array, '[et_pb_column t...', 'et_pb_row')

#14 [internal function]: do_shortcode_tag(Array)

#15 /home/clients/5e2d740c6037f2cb55bb0cffad10146a/web/wp-includes/shortcodes.php(227): preg_replace_callback('/\\[(\\[?)(et_pb_...', 'do_shortcode_ta...', '[et_pb_row _bui...')

#16 /home/clients/5e2d740c6037f2cb55bb0cffad10146a/web/wp-content/themes/Divi/includes/builder/main-structure-elements.php(1606): do_shortcode('[et_pb_row _bui...')

#17 /home/clients/5e2d740c6037f2cb55bb0cffad10146a/web/wp-content/themes/Divi/includes/builder/class-et-builder-element.php(3331): ET_Builder_Section->render(Array, '[et_pb_row _bui...', 'et_pb_section', '', '', '', '', '')

#18 /home/clients/5e2d740c6037f2cb55bb0cffad10146a/web/wp-includes/shortcodes.php(355): ET_Builder_Element->_render(Array, '[et_pb_row _bui...', 'et_pb_section')

#19 [internal function]: do_shortcode_tag(Array)

#20 /home/clients/5e2d740c6037f2cb55bb0cffad10146a/web/wp-includes/shortcodes.php(227): preg_replace_callback('/\\[(\\[?)(et_pb_...', 'do_shortcode_ta...', '[et_pb_section ...')

#21 /home/clients/5e2d740c6037f2cb55bb0cffad10146a/web/wp-includes/class-wp-hook.php(308): do_shortcode('[et_pb_section ...')

#22 /home/clients/5e2d740c6037f2cb55bb0cffad10146a/web/wp-includes/plugin.php(205): WP_Hook->apply_filters('[et_pb_section ...', Array)

#23 /home/clients/5e2d740c6037f2cb55bb0cffad10146a/web/wp-includes/rest-api/endpoints/class-wp-rest-posts-controller.php(1857): apply_filters('the_content', '[et_pb_section ...')

#24 /home/clients/5e2d740c6037f2cb55bb0cffad10146a/web/wp-includes/rest-api/endpoints/class-wp-rest-posts-controller.php(384): WP_REST_Posts_Controller->prepare_item_for_response(Object(WP_Post), Object(WP_REST_Request))

#25 /home/clients/5e2d740c6037f2cb55bb0cffad10146a/web/wp-includes/rest-api/class-wp-rest-server.php(1171): WP_REST_Posts_Controller->get_items(Object(WP_REST_Request))

#26 /home/clients/5e2d740c6037f2cb55bb0cffad10146a/web/wp-includes/rest-api/class-wp-rest-server.php(1018): WP_REST_Server->respond_to_request(Object(WP_REST_Request), '/wp/v2/pages', Array, NULL)

#27 /home/clients/5e2d740c6037f2cb55bb0cffad10146a/web/wp-includes/rest-api/class-wp-rest-server.php(442): WP_REST_Server->dispatch(Object(WP_REST_Request))

#28 /home/clients/5e2d740c6037f2cb55bb0cffad10146a/web/wp-includes/rest-api.php(410): WP_REST_Server->serve_request('/wp/v2/pages')

#29 /home/clients/5e2d740c6037f2cb55bb0cffad10146a/web/wp-includes/class-wp-hook.php(308): rest_api_loaded(Object(WP))

#30 /home/clients/5e2d740c6037f2cb55bb0cffad10146a/web/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array)

#31 /home/clients/5e2d740c6037f2cb55bb0cffad10146a/web/wp-includes/plugin.php(565): WP_Hook->do_action(Array)

#32 /home/clients/5e2d740c6037f2cb55bb0cffad10146a/web/wp-includes/class-wp.php(399): do_action_ref_array('parse_request', Array)

#33 /home/clients/5e2d740c6037f2cb55bb0cffad10146a/web/wp-includes/class-wp.php(780): WP->parse_request('')

#34 /home/clients/5e2d740c6037f2cb55bb0cffad10146a/web/wp-includes/functions.php(1332): WP->main('')

#35 /home/clients/5e2d740c6037f2cb55bb0cffad10146a/web/wp-blog-header.php(16): wp()

#36 /home/clients/5e2d740c6037f2cb55bb0cffad10146a/web/index.php(17): require('/home/clients/5...')

#37 {main}

  thrown dans /home/clients/5e2d740c6037f2cb55bb0cffad10146a/web/wp-content/themes/Divi/includes/builder/feature/woocommerce-modules.php à la ligne 1095

Hope it helps.

Regards.

Hi @linode

Thanks for sharing the information requested above.

Can you please try to switch to the default Storefront theme and only WooCommerce plugin is enabled and see if this works?

If so, then this kind of problem is usually caused by your theme or a third-party plugin present on your site. We can run a conflict test to verify this. I’d recommend cloning your site to a staging environment and performing the tests described on this guide without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.

If this was caused by a third-party plugin present on your site, it would be best to reach out to the developers for further assistance here.

Let us know how it goes!

Hello,

Thank you for your feedback.

I disabled all my plugins, tried from other browsers (cleaning cache) without any success.

Then I switched to my default theme and didn’t see the admin name anymore.

I think this is a DIVI issue.

I’m going to contact them and keep you informed.

Regards.

Howdy @linode

Thank you for reaching back, with further information on this.

Since the site’s URL was redacted from its System Status Report (SSR), while investigating the error log, it appears that the currently active theme might be causing additional issues:

/wp-content/themes/Divi/includes/builder/module/woocommerce/CartNotice.php

I hope that helps, let us know how it goes!

If you have more questions, let us know. We’re happy to help.

Hi @linode ,

Have you managed to get this sorted after contacting Divi support?

Since we haven’t heard back from you in a while, I’m going to mark this as resolved however, we’ll be here if and/or when you are ready to continue.

Cheers!