• Resolved tapdancer

    (@tapdancer)


    We have disabled this on the live site. This is a development site. The admin name shows up in a white box but only on posts pages. Not on regular pages. We are using Divi theme builder template to build the posts. Could there be a conflict with theme builder templates?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hi @tapdancer,

    Thank you for reaching out to us ??

    I have carefully reviewed your message and the page you shared above.

    The white box you are referring to seems to have been added through the Divi builder. That’s why the box showcases the admin name within it.

    Here is a screenshot for you https://ibb.co/WxjwZwR

    Could you please try removing the content using the Divi builder? Hopefully, it will solve the problem.

    If this approach doesn’t solve the issue, don’t worry; you can always contact our support team via our website: https://hasthemes.com/contact-us/

    Our support team will investigate the issue further and provide you with an effective solution.

    Please keep me updated on how it goes.

    Best regards,
    Tarek Aziz

    • This reply was modified 11 months, 2 weeks ago by Tarek Aziz.
    • This reply was modified 11 months, 2 weeks ago by Tarek Aziz.
    Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello @tapdancer,

    I hope everything is going well.

    It’s been a long time since we last heard from you. So, I assume you have already managed to resolve the issue.

    For now, I would like to mark the thread as “Resolved.” If you have any further queries, please don’t hesitate to let us know.

    Our support team is always here to assist ??

    Best regards,
    Tarek Aziz

    • This reply was modified 8 months, 1 week ago by Tarek Aziz.
Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘admin name shows in notification bar on posts’ is closed to new replies.