• Resolved Maxal

    (@maxal)


    Hi

    I am using AIOWP Security plugin with W3 Total Cache which might be a factor because of which I am unable to log into the admin section. I am using a custom url address for the admin panel.

    I was wondering what should I do to get into the admin section. Should I disable AIOWP plug-in or W3 Total Cache? What is the best solution for making both the great plug-ins to coexist?

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, try to exclude the login page of your site from W3 Total Cache. But for now you might have to disable AIOWPS to get back into your site. Then re-enable the plugin and try what I suggested above.

    Regards

    Thread Starter Maxal

    (@maxal)

    OK, I’ll try that and report back. Thanx for the reply.

    • This reply was modified 8 years, 3 months ago by Maxal.
    Thread Starter Maxal

    (@maxal)

    Nope @mbrsolution, it doesn’t work.

    Any other solution?

    Thread Starter Maxal

    (@maxal)

    I had purged cache too.

    Since I have cutom admin url: https://mydomain.com/xyz, so I excluded xyz and wp-admin from being cached. That’s what you had suggested. Right? It didn’t work.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    There might be some setting in the cache plugin that you might have to disable. Unfortunately I don’t use W3 Total Cache.

    Plugin Contributor wpsolutions

    (@wpsolutions)

    @maxal,
    When you say you can’t login what behaviour do you see exactly?
    I assume you tried some tests such as momentarily deactivating the W3TC plugin to verify that it might be related to this issue?

    • This reply was modified 8 years, 3 months ago by wpsolutions.

    Good to know it isn’t just me! I’ve been troubleshooting 20+ plugins all day to track this back to AIO WPSec, restored a backup to known-good and verified again.

    Steps to replicate the issue:

    1. Go to my custom login URL (ie /heyloginhere/ ), try to log in.

    2. Response back is blank except for “Not available.”

    3. If I delete the login URL path and go to just the base domain (ie https://www.mysite.com), the site pulls up and I see the Admin Bar. However, clicking on anything in the Admin Bar just returns the “Not available.” error.

    4. SO, I logged into FTP and renamed the “all-in-one-wp-security-and-firewall” folder to something else.

    5. Logged out and back in (using /wp-login.php, because the custom login URL no longer works with AIO disabled). I still get an error indicating login was unsuccessful, but when I go to the main domain now, the Admin Bar links actually take me to their expected endpoints.

    6. I can browse around the site and Admin area without issue, until I log out attempt to log back in. Then I’m back to Step 2 above.

    This just started yesterday, I believe just after updating to the most recent version. Can’t find a downloadable of it or I’d just roll back and wait until the next one’s out or this one’s stable.

    ( Confirming I disabled P Rocket caching plugin, the Limit Login Attempts plugin, etc. to verify all the above. This issue is definitely the AIO WPSec plugin and happens even without caching. )

    • This reply was modified 8 years, 3 months ago by slomeli79.
    • This reply was modified 8 years, 3 months ago by slomeli79.
    Thread Starter Maxal

    (@maxal)

    @wpsolutions

    After hitting Log In button, the page refreshes and I am still on the sign-in page.

    The only way for me to:

    Get into the plug-in folder
    Rename the plugin directory
    Use the default WP admin log-in address
    …and once in, get back to my plugin directory through FTP and restore AIOWPS directory name.

    In my office, I am unable to use FTP or web host control panel, thus I can’t rename plugin directory.

    Any solutions?

    Thread Starter Maxal

    (@maxal)

    Still looking for a solution…

Viewing 9 replies - 1 through 9 (of 9 total)
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