Admin login crashes if hosting is not SiteGround

  • Resolved Jairo Ochoa

    (@jairoochoa)


    1 year, 1 month ago

    Hi

    This error occurs when hosting is not SiteGround. In this case the site is hosted by CDmon.

    • Open WP Admin login page
    • Type user and pass and click Login button
    • Page crashes and shows crash message. Url contains only wp-login.php
    • Simply replace in url wp-login.php by wp-admin, press enter
    • We are in

    So user can login but the error is just on the moment when it should be redirected to the Dashboard

    Detalles del error
==================
Se ha producido un error del tipo E_ERROR en la línea 229 del archivo /usr/home/mydomain.com/web/wp-content/plugins/sg-cachepress/core/Ssl/Ssl.php. Mensaje de error: Uncaught Error: Call to undefined function SiteGround_Optimizer\Ssl\exec() in /usr/home/mydomain.com/web/wp-content/plugins/sg-cachepress/core/Ssl/Ssl.php:229
Stack trace:
#0 /usr/home/mydomain.com/web/wp-content/plugins/sg-cachepress/core/Ssl/Ssl.php(128): SiteGround_Optimizer\Ssl\Ssl->switch_protocol()
#1 /usr/home/mydomain.com/web/wp-content/plugins/sg-cachepress/core/Ssl/Ssl.php(323): SiteGround_Optimizer\Ssl\Ssl->disable()
#2 /usr/home/mydomain.com/web/wp-includes/class-wp-hook.php(326): SiteGround_Optimizer\Ssl\Ssl->maybe_switch_option('myuser')
#3 /usr/home/mydomain.com/web/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters('', Array)
#4 /usr/home/mydomain.com/web/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#5 /usr/home/mydomain.com/web/wp-includes/user.php(121): do_action('wp_login', 'myuser', Object(WP_User))
#6 /usr/home/mydomain.com/web/wp-login.php(1309): wp_signon(Array, true)
#7 {main}
 thrown

    thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support kuzmanstoyanov

    (@kuzmanstoyanov)

    Hello @jairoochoa,

    The error is typical for servers where the exec() PHP function is disabled.?

    Would you please make sure the exec() function is allowed on your server??

    Let us know if the issue persists after that.

    Best Regards,
    Kuzman Stoyanov

    Plugin Support Gergana Petrova

    (@gpetrova)

    Hello @jairoochoa,

    Since we haven’t heard back from you for a while we will mark the topic as Resolved. If you’re still experiencing issues on your end – you’re welcome to update it with the additional information you were able to gather.

    Best Regards,
    Gergana Petrova

    Thread Starter Jairo Ochoa

    (@jairoochoa)

    Hi @kuzmanstoyanov
    CDmon servers has exec() disabled. What can we do ?
    Thanks

    Plugin Support Georgi Ganchev

    (@georgiganchev)

    Hello @jairoochoa,

    The exec()?functionality is mandatory for the proper usage of the plugin. You can contact the remote host and ask them to enable it or consider alternative plugin for securing your administration panel.

    Best regards,
    Georgi Ganchev
    SiteGround.com

    Thread Starter Jairo Ochoa

    (@jairoochoa)

    I will ask them if it is possible to enable it.
    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
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