Admin login accounts and 2FA with 1Password

  • Resolved gigamacro

    (@gigamacro)


    1 year, 4 months ago

    When I add a 2FA setup to 1Passowrd, it detects the qr code, adds the entry into 1P.
    When I try to activate, the codes are not accepted and WF has a message at the bottom of the screen that is not readable.
    I can reenter codes as they update, and get an error if they are incorrect.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @gigamacro, thanks for getting in touch.

    Have you tried another 2FA plugin such as Google Authenticator or Authy? This would determine whether 1Password or your site’s time/sync is the root cause.

    The Wordfence plugin tries to apply a time offset, based on our one of our server’s timestamps if NTP isn’t available. If you check Wordfence > Login Security > Settings > General is “NTP” enabled or disabled?

    What values do you see for “Server Time”, “Browser Time” and “Corrected Time” at the bottom of Wordfence > Login Security? If you could paste the output of that here, it could be useful.

    Thanks,
    Peter.

    Thread Starter gigamacro

    (@gigamacro)

    Thanks for your reply.

    The server times are correct:

    Server Time: 2023-08-04 16:19:44 UTC (2023-08-04 12:19:44 America/New_York)
    Browser Time:?Fri, 04 Aug 2023 16:19:45 GMT (Fri Aug 04 2023 12:19:45 GMT-0400 (Eastern Daylight Time))
    Corrected Time (NTP): 2023-08-04 16:19:44 UTC (2023-08-04 12:19:44 America/New_York)

    In digging further, I deleted and recreated the 2FA on BOTH 1Password and Authy. They agree and roll over every 30 secs, as expected, and in synch.

    I had an issue that if the 2FA code is entered to the login screen as the code rolls over, the old code is rejected and once a 2FA is rejected but I can no longer replicate that.

    Very odd. For now, let’s regard the issue as closed and I’ll reopen if I get a recurrence.

    Thanks for your help.

Viewing 2 replies - 1 through 2 (of 2 total)
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