Admin email notifactions are not sending

  • Resolved irehan

    (@irehan)


    7 months, 3 weeks ago

    Hello,

    i have configured this plugin but when customers submit form the customer can receive email notification but not admin. i have check the SMTP its configured correctly. may i know the reason?

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author ELEXtensions

    (@elextensions)

    Hello irehan(@irehan),

    If only customers are receiving the quote notification emails, please make sure that the admin email address has been added to the notification email address settings. You can add the email address (separate multiple emails with commas) to this setting to ensure that quote notifications are sent to the intended recipient.

    https://prnt.sc/iMyQ3aEYwtih

    I hope this resolves the issue! If you continue to experience problems, please don’t hesitate to reach out to us for further assistance.

    Thread Starter irehan

    (@irehan)

    Its done thanks

Viewing 2 replies - 1 through 2 (of 2 total)
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