Admin email not working at all

  • Resolved finleydesign

    (@finleydesign)


    5 years, 7 months ago

    The admin email doesn’t work at all, we have run a trace on the email address, and nothing is being received within the server, there is no blocking occuring, we have tried multiple email address, have also tested the email address from all other outputs

    We have attempted the plugin that you created on other posts, checked spam, there is no blocking, the whole email output to admin is not functioning

    Customers get the email (ironically twice)

Viewing 4 replies - 1 through 4 (of 4 total)
  • olifarhaan

    (@alifarhan231087)

    the same thing is happening to me also but the admin is geting the mail….. I am worried how to deal that

    Hello @alifarhan231087,

    Thank you for reaching out to us in four different ways with the same question, I get that you want a solution as soon as possible, but repeating yourself is not the way to go about it. I would just like to let you know that we are a small team with limited resources, and we try our best to reply back as soon as possible.

    So your issue is:

    Hello sir, I am using this plugin but some how I am getting two emails for pending and confirmation …I(the customer) am getting 4 emails for a single booking ….
    There are two booking s showing withe same credentials …. how to fix that issue …. https://restaurant.webitofy.com/ravisha-continental-table-reservation/ this is my reservation page ..you can check it out ..
    Regards

    This is something unique to your setup. Are you getting the emails at very different times? If you’re getting the emails going out at very different times, that sounds to me like an issue with the email server itself. I’d recommend contacting your web host with the date and time of the duplicate emails and ask them to investigate.

    olifarhaan

    (@alifarhan231087)

    i really apologise for bothering you … however , this issue got resolved … Another issue comes that the automated mail have have black colour in header showing some danger sign … How to deal with it … I really appreciate that…. Thank You

    Hi Ali,

    That’s not something I’m familiar with. Could you please either post a screenshot here of what that looks like, or forward the email to us at [email protected]? Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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