Admin Email not sending from form

  • Resolved rudanja

    (@rudanja)


    6 years, 10 months ago

    Hi, when the form is submitted it does not send an email to the admin or to the customer that submitted the form. Troubleshooting: I used the plugin “Test your email” and my admin email does work. I also added the plugin “WP Mail SMTP” which also shows the admin email work. Yet the admin email does not work from the forms. I have even changed my admin email from a non-domain email but that also did not fix the problem. Here is a screenshot of the email settings of my email options. https://rudirepenning.com/wp-content/uploads/2018/01/Screen-Shot-2018-01-13-at-7.20.56-AM.png

    What am I missing? Thanks for helping!

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Form Maker Support

    (@formmakersupport)

    Greetings!

    May I ask you to add Gmail to the Email From field?

    Please try and let us know if the problem persists.

    Thanks, have a nice day!

    Thread Starter rudanja

    (@rudanja)

    Hi I have tried that thank you, and it did not work. I tried a different SMTP plugin called “Easy WP SMTP” and I do not why but that has fixed the problem, Thank you!

    Any tips for me? I cannot get this working. I do not have a special domain email, just Gmail and the form submissions are not sending my way.

    Plugin Contributor Form Maker Support

    (@formmakersupport)

    Greetings Frank!

    May I ask you to try “Easy WP SMTP” plugin too.
    Please try and provide the feedback.

    Thanks in advance! Have a nice day!

    I have tried what was suggested with no luck. Any other ideas to get this working? It won’t send, won’t flag required fields when empty, and not sending emails to anyone.

    and I did install Easy WP SMTP and set it up, including sending the test email from Easy WP SMTP and it worked instantly.

    Plugin Contributor Form Maker Support

    (@formmakersupport)

    Greetings @sinasylum!

    Could you please send us the screenshot of Email Options section?
    Feel free to send it to our [email protected] email address.

    Thanks, have a nice day!

Viewing 7 replies - 1 through 7 (of 7 total)
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