Admin Email issue

  • Hi,

    I changed the admin email address and received the confirmation email. After validating the change, I still receive the same message “The new address will not become active until confirmed.”

    How can I reset this problem?

    Thanks

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  • Moderator t-p

    (@t-p)

    To rule out any theme/plugin conflict, try:

    -deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – switching to the unedited default Theme (Twenty Seventeen, etc.) for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).
    Alternately, if you can install plugins, install Health Check. On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

Viewing 1 replies (of 1 total)
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