Admin email – form submission
-
okay got a perplexing problem…had someone trying to help last week but I still have not been able to fix this…i will do my best to describe.
I was asked to help fix some issues on a site that was created by someone else…the guy that owns the site has no more contact with the people who created it, so he can’t ask them to fix this issue.
There is a form on the testimonials page. It is not set up through the contact form 7 on the dashboard. It is handled differently, i suspect because when someone submits a testimonial, it needs to be emailed to admin for approval, and once approved, automatically posts on the testimonial page.
I have found where the form content is edited in the PHP, but there is nothing on there on where the email goes when the submit button has been clicked. I have scoured the html, php, and code inspector for CSS and cannot find it anywhere.
There are 3 admin users on his site. The first one, is the username “admin” – the default that was first set up by the company that created his site…it has an email address that they set up…when the submit button is clicked on the testimonials page, the ensuing email goes to this email address. He was told by them the it had to be this way for some reason. He does have the emails set to forward to his email address (and he is another admin on the site with a different username), but he wants the original company off the site, and he wants those emails to go directly to him – basically to switch the user that receives that email.
I did try to simply change the email address in that “admin” user, from his admin account, and it would not let me do that. I thought simply deleting that “admin” user account would prompt me to tell it how to handle all the user permissions and functions that are set to that “admin” user (assuming it lets me delete it) but then I’m afraid that the emails will then go to a user who no longer exists, and he won’t get any emails. I can try that but I’m not sure which files in the home directory i need to backup and restore if it screws that up.
Im not sure if they set it up as a super admin, what that means, how to find out, and if there is anyway to overcome that if they did…
I hope that i was able to accurately describe the issue…and any help someone could give would be greatly appreciated. One word of note…try not to talk to far over my head…LOL. i am pretty good at creating and working within wordpress sites, but many basic things i should understand easily, i do not. so please don’t get discouraged from helping if i ask questions to any responses, even if they sound like stupid questions.
thanks guys
- The topic ‘Admin email – form submission’ is closed to new replies.