Admin does not receive email notification og new ticket

Hi,

Try this

Run this query in phpmyadmin

UPDATE wp_js_ticket_config SET configfor = ’email’, addon = ” WHERE configname = ‘new_ticket_mail_to_admin’;

Now check the configurations and enable Admin email alert.

Any update in this problem? This query does not work. The table name in my case is wpzc_js_ticket_config and even if i adjust the name of your code i get this error:

#1054 – Unknown column ‘‘new_ticket_mail_to_admin’’ in ‘where clause’

Possibly the quotation marks of the query

This is query

UPDATE wp_js_ticket_config SET configfor = ’email’, addon = ” WHERE configname = ‘new_ticket_mail_to_admin’;