‘Admin declined the payment due to Card Restrictio

  • Resolved aman359

    (@aman359)


    2 years, 1 month ago

    Stripe checkout showing ‘Card brand has been restricted for payment by seller. Please reload and try with another card’ while user using Visa card and it’s already added in accept card list from admin side.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @aman359,

    Greetings from WebToffee! Thanks for contacting us on this forum.

    To better understand the issue you are facing, we would like to view your Stripe log from your Stripe dashboard (Stripe dashboard > Developers > Logs section).

    Due to privacy concerns, you may share them through this link mentioning this thread.

    Thread Starter aman359

    (@aman359)

    Hi

    I checked the error log but it not showing any log for failed transaction.

    Failed transaction by this issue not showing at stripe side.

    Can you fix it please, it’s urgent?

    Thanks

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @aman359,

    In that case, could you please share a screen-recorded video of the issue with us? You may share it through this link.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @aman359,

    We’re closing this thread since it’s been idle for a bit. If you need any further help with the plugin, please create a new topic.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘‘Admin declined the payment due to Card Restrictio’ is closed to new replies.