Admin dashboard screens inaccessible in WordPress Network/Multisite

  • Hi, I have a WordPress Network (Multi site) running the latest WordPress 6.7.1 on PHP 8.3.16.

    The free version of “Slider by 10Web – Responsive Image Slider” is ‘Network Activated’ (i.e. activated on all sites on the Network via the setting for the whole Network).

    Some of the admins screen for “Slider by 10Web – Responsive Image Slider” are inaccessible to any level of user except the Network Super Administrator. Other Administrators are not able to access the admin screens.

    The screens that can’t be accessed (by Admins who aren’t Network Super Admins) are:
    Sliders
    Options
    Import

    The screens that *can* be accessed by non Network Super Administrators is:
    Speed & Image Optimization
    Plus the ‘Ask a Question’ menu item is visible.

    I currently have the plugin setting “Role Options” set to ‘Editor’. It was on ‘Administrator’. Neither setting allows an ‘Administrator’ who is a non-Network Super Admin to have acess to the admin screens. In fact, with ‘Role Options’ set to ‘Editor’ an ‘Editor’ can’t see any admin menu items for the plugin, except the top level one – which redirects him to ‘ask a question’ on this forum.

    A month ago the problem did not exist on the site – I know that because I have an Administrator who has been building a site, adding sliders, and now they can’t access the screens. I note that the plugin was updated about a month ago.

    Cheers,

    Mark

    The page I need help with: [log in to see the link]

  • You must be logged in to reply to this topic.