• Resolved Julia Vicentini

    (@seepferdchen236)


    Hello there,

    I have an issue I cannot solve.

    This is what I did to cause the error (I think):
    – Installed Matomo yesterday
    – set settings to exclude Admin from tracking
    – everything ran perfect
    – opened Safari on my phone today with wordpress admin area opened from some days before (without matomo admin cookie)
    – cauising the fatal error immediately

    This is what I’ve already tried:
    – deleting matomo files and database
    – cleared wp-rocket cache, cleared browser cache and cookies
    – re-installed matomo
    – put matomo in safe-mode in my wp-config
    – deactivated all other plugins
    – but, when I click activate Matomo, it refueses and still gives this error:

    Warning: require_once(classes/WpMatomo/Admin/CookieConsent.php): Failed to open stream: No such file or directory in /html/wordpress-201912060832/wp-content/plugins/matomo/classes/WpMatomo/Settings.php on line 90

    Fatal error: Uncaught Error: Failed opening required ‘classes/WpMatomo/Admin/CookieConsent.php’ (include_path=’.:/opt/php/8.2/lib/php’) in /html/wordpress-201912060832/wp-content/plugins/matomo/classes/WpMatomo/Settings.php:90 Stack trace: #0 /html/wordpress-201912060832/wp-content/plugins/matomo/classes/WpMatomo.php(50): matomo_plugin_autoloader(‘…’) #1 /html/wordpress-201912060832/wp-content/plugins/matomo/matomo.php(212): WpMatomo->__construct() #2 /html/wordpress-201912060832/wp-admin/includes/plugin.php(2314): include_once(‘…’) #3 /html/wordpress-201912060832/wp-admin/plugins.php(192): plugin_sandbox_scrape(‘…’) #4 {main} thrown in /html/wordpress-201912060832/wp-content/plugins/matomo/classes/WpMatomo/Settings.php on line 90

    Any suggestions?

    Thank you in advance!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Admin Cookie broke Matomo’ is closed to new replies.