Admin Converting to Subscriber

  • on my website i am making all subscribers and even admins as members of our website. When I go to the profile form edit page and edit the form as an admin, it’s converting my admin account back to subscriber each time. Is there another way I can set up the forms to work with admins as well?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi, are you using the Form Builder addon?

    Regards

    Plugin Author wp.insider

    (@wpinsider-1)

    What role have you specified for the membership level in question? Admin users need to be imported into a membership level where the “ROLE” is set to admin.

    Thread Starter The Dro

    (@desaad37)

    I created an admin user type and set my admin account to that but then when I go to the page with the form it says,
    “Error! No custom form found for this membership level. Level ID: 6”

    Is there a way for the admins to also be able to see and use the same form as the subscribers?

    and yes, I am using the form builder addon.

    I see that I would set the form to Generic but where do I set that? I have customized the form so I do not want to delete it and start over. Is it possible to just select it somewhere as generic? or maybe a field in the db i can change?

    • This reply was modified 5 years, 3 months ago by The Dro.
    • This reply was modified 5 years, 3 months ago by The Dro.
    Plugin Author wp.insider

    (@wpinsider-1)

    Once the form is created, you can’t change the type. It needs to be deleted and then re-created.

    You can create a NEW form for each of your membership levels. Go ahead and create a new form for membership level 6 and then it will be able to find a corresponding form for that level.

    For form builder related questions, please use the premium addon support option on our site.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Admin Converting to Subscriber’ is closed to new replies.