Admin bar shows 'backWPup running' but it never completes

I think I’m having this issue too. ‘BackWPup running’ after a very long time. Site slowed to a crawl. The backup could not be aborted. Deactivating/reactivating the plugin doesn’t seem to clear ‘BackWPup running’ either.

I’m on WP 3.6.

R

Hi Kazoo studios, yes I get it on 3.6 too. I have no idea what to do as dev has no answers here. I have a number of sites, so will need to go with backupbuddy shortly of I can’t fond a solution.

Thanks,

Mark

Having the same issue with 3.5.2 and BackWPup Version 3.0.12….

Sorry for taking so long to reply Siriusly. I gave up in the end and paid for BackupBuddy.

Thanks,

Mark

Hi, any news? I have the same problem.

Here are the settings details

WordPress version 3.6.1
BackWPup version 3.0.13 Get pro.
PHP version 5.3.3
MySQL version 5.5.30-log
cURL version 7.19.7
cURL SSL version NSS/3.14.0.0
Server Apache
Operating System Linux
PHP SAPI cgi-fcgi
Current PHP user xxxxx
Safe Mode Off
Maximum execution time 7200 seconds
Alternative WP Cron Off
Disabled WP Cron Off
CHMOD Dir 0755
Server Time 11:57
Blog Time 13:57
Blog Timezone Europe/xxx
Blog Time offset 2 hours
Blog language es-ES
MySQL Client encoding utf8
Blog charset UTF-8
PHP Memory limit 256M
WP memory limit 40M
WP Maximum memory limit 256M
Memory in use 38,25 MB
Loaded PHP Extensions: Core, PDO, Phar, Reflection, SPL, SimpleXML, bz2, calendar, cgi-fcgi, ctype, curl, date, dom, ereg, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, json, libxml, mbstring, mcrypt, mysql, mysqli, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, readline, session, shmop, soap, sockets, sqlite3, standard, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib

@alex Hackbunker: As per the Forum Welcome, please post your own topic.

@alex Hackbunker: Your version of PHP has bugs in the zip/unzip routines, which hangs without any messages or log entries. This affects WordPress Updates, as well as BackWPup (anything that uses PHP’s unzip).

Mark, kazoostudios: Check your PHP version, if older than 5.3.4 you might have this PHP bug.

For BackWPup, change to an archive format with no compression (BackWPup, Jobs, Edit Job, General Tab, Archive Format: TAR; and DB Backup Tab, Dumpfile compression: None; and XML export tab, File compression: none).

Or, have your web hosting provider upgrade PHP… Mine actually had it installed, I just need a configuration change in my .htaccess to use the newer version.

Note: PHP Change Log https://www.php.net/ChangeLog-5.php#5.5.4
PHP Version 5.3.4 released 09-Dec-2010 – Fixed crash in zip extract method

I cover it in more detail in https://lcblog.lernerconsult.com/2013-php-unzip-bug-makes-wordpress-updates-hang/

Similar story. my admin.php?page=backwpupjobs is blank, empty html page. I still get this empty page and ‘backWPUp always running’ even after deleting it and fresh reinstall.

It’s not system-related. I have another wp-website on the same server that works well, with exact same versions.

For some reason, BackWPUp doesn’t want to work on that website… Thanks — Alex

Hi Satri,

can you delete the BAckwpup-???-temp folder in the iploads directory.
Please also check the file/folder permissions so the the webserver can wirte files in it.

Thanks a bunch Daniel!

Deleting the backwpup-*-temp folders succeeded in the backupjobs page being accessible. I reinstated jobs and I guess it will now work from now on.

Sincere regards Daniel,
Alex