Admin Award badge not working

  • Resolved Cal

    (@caleblai)


    5 years, 7 months ago

    Hi, one of my badge is earned by – Admin-awarded only. However at the profile of the user, after selecting the badge at the Award Achievement section, the action to Award Badge only causes the User Earnings to show a loading icon, but after no badge is awarded.

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  • Plugin Author Ruben Garcia

    (@rubengc)

    Hi @caleblai

    I just tested it by myself and everything seems to work correctly with admin-awarded achievements so the unique thing that could cause your issue is a conflict with your theme or with any of the plugins you have installed

    The unique way to find which is causing the issue is perform a theme and plugins conflict test as described here:
    https://gamipress.com/docs/troubleshooting/theme-and-plugins-conflict-test/

    Please, if you find which plugin is causing the issue, report it to their team and also let us know to register the conflict

    Best regards

Viewing 1 replies (of 1 total)
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