admin, author notification

Hello,

Is it possible that when admin approve the comment after that author get an email that someone makes a new comment on his post, not when the user makes a comment on a post?

Thanks,
Vijay

Hi @vijay99rathod,
Thanks for your message.

If I understand your question correctly, yes – you’ll just need to create a new notification that only goes to the admin when a new comment is made.

Hope this helps.

Hello,

yes but the author only get comment notification once admin approve the comment.

Thanks,
Vijay G. Rathod

Hi @vijay99rathod,
So you want an author to receive a notification of a new comment but only after the admin has approved it – is that correct?

Hello,

yes exactly

Thanks,
Vijay

Hi @vijay99rathod,
Can you set up two notifications – one for Admins of New Comment’s Awaiting Moderation and another to the post author for New Comment’s?

Hello,

So it will work as per my requirement

an author to receive a notification of a new comment but only after the admin has approved it

Hello,

I tested as you said but its not work author did not get mail after admin approve comment

Hi @vijay99rathod ,
Can you send a couple of screenshots to help me troubleshoot? One of the admin notification and one of the author notification, please.

Hello,

Here is the screenshot of the notification that I set

For Admin Notification
https://monosnap.com/file/o6YBH1whQDiLu4rKvdfbRwiINBuzZF
For Author Notification
https://monosnap.com/file/KohXQEabs2ZROA5YvHIeRWOdGIinyO

Hi @vijay99rathod,
Thanks for the screenshots.

Is the author of the post an admin of the site? You shoulnd’t need to use the Exclude box on either notification in this situation.

Try that and see if this works.

Closing due to inactivity. If you need further help with this, please feel free to re-open this thread.