Admin area running slow

Hey there @rrho –

It sounds like your backup might be running into a server limit. Try running just the database and then just the files only by themselves (not a complete backup) and see if one or both of those complete. Start a new ticket with what you find out okay? It’s possible that is related to the admin slowdown as well but for your case it could very well be a separate issue.

Hey there @Jagen –

From other posters, it seems like most problems are occuring on specific hosts – can you share the difference between the two sites’ hosting? We’re also still actively working on this one so any additional information you can provide will help a great deal!

THANKS EVERYONE!
Kat

Hi Kat

Both are Godaddy, the one that backed up OK is on my Cpanel hosting and the other is in it’s own Linux hosting account. The Database backed up easily after trying your suggestion (4mb) but the files at 190 mb are still going after 6 hours so I guess that did not work !!

I have deleted the backup plugin again and re-installed plus deleted other plugins to try to isolate any conflicts that may exist, the file size is now down to 181mb and I have now stared again to back them up. How long should a backup of this size take if it works properly ?

Hey there Jagen –

I think you’re having a different issue, related to GoDaddy’s I/O limits most likely. As you try to back up more files, you run into their process limits.

Usually a backup won’t take more than a few minutes to run unless it’s incredibly large. I’ve found that even some backups as small as 100MB will have trouble running on GoDaddy without setting up alternate schedules and splitting up the backup between them.

There are a few options you can try – but rather than continue through troubleshooting on this thread, can you start a new thread for me and we’ll work through it separately?
Thanks,
Kat

Hey there – all users who were having trouble with the admin slowdown issue – could you please check the 3.6.2 release to see if it improves the situation for you?

Thanks so much for your patience as we worked on this,
Kat

It seems good now. Thank you! v.3.6.1 was working almost fine, but still with some acceptable slowness on some servers even within the same hosting company. The latest update seems to fix it all.

Yes, v3.6.2 has fixed this problem (perhaps in combination with WordPress 4.5.3) — it wasn’t just running slow for me, it seemed to be in an infinite loop and hung all of WordPress, I had to rename the plug-in subdirectory to even disable the BackupWordPress plug-in. But BackupWordPress is now back to working perfectly, thank you so much.

Wonderful! Thanks for checking in guys – let’s see if anyone else has an update but I’ll count this as resolved unless someone says otherwise!

*woot!*

Kat

Really slow admin area after update to WordPress 4.6 now unless I disable your plugin (version 3.6.2).

Anyone else experiencing the same problems?

Hi there @melaniedolphin – could you please start a new post? The previous posters were almost all affected by an issue that is now resolved. If you are having issues now, it is likely due to something else.

Thanks so much for understanding! (PS – I haven’t heard of others having a slowdown with the newest version)

Thanks,
Kat