Admin approval not working

  • Resolved piranhaost

    (@piranhaost)


    2 months, 2 weeks ago

    I have created an application form using your plugin specifically for companies that want to apply to become a distributor of our steel-look doors. This application should be manually approved by the administrator. When setting up the form, I indicated in the form settings the ‘User Approval and Login Option’. However, when someone fills out the form, they immediately receive an email stating that their application has been approved and that they can log in. This email should only be sent after the administrator has given approval. Could you please let me know if there is another setting that needs to be configured so that the applicant must first wait for the administrator’s approval? Thank you in advance.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @piranhaost,

    We reviewed your page form and noticed that you are using Forminator Forms, which is not our product. If you are using a User Registration plugin, please activate it and share the correct URL link that includes the registration form. We will check it and get back to you.

    Best regards!

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @piranhaost,

    Since we did not get a response from you, we are marking this topic as resolved. We believe the issues mentioned here are now resolved. Please create a new support thread if needed.

    Thanks!

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