Admin Analytics

  • Resolved sandzee33987

    (@sandzee33987)


    5 years, 8 months ago

    Hi! I face a problem regarding the admin tracking in this plugin. I have excluded the admin tracking but still it counts my visits and page views which creates a confusion in tracking the actual stats. Kindly prescribe how to totally exclude admin visits in this plugin.

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi There,

    Thanks for contacting us!

    This is occurring because you have a duplicate tracker installed on the site that isn’t excluding the visits:

    https://cloud.supportally.com/1c32b2e23226

    Removing the duplicate will allow EM to exclude admin visits.

    Typically, the other instance of the tracking code is hiding in one of the following places:

    • Your theme options or settings.
    • Your theme header.php.
    • Another plugin like “Insert Headers and Footers.”
    • A competitor plugin to EM.

    Please let me know if you have further questions.

    Cheers,

    -Jay

    • This reply was modified 5 years, 8 months ago by jaygidwitz.
    Thread Starter sandzee33987

    (@sandzee33987)

    Is this global site tag related to google ads? the adsense? If so then, how can I exclude it? Kindly guide. If I remove it, will it not affect the data being sent to google adsense?

Viewing 2 replies - 1 through 2 (of 2 total)
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